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WorksheetsBA2 Quiz
Total questions: 8
Worksheet time: 5mins
State the different ways in which to make visitors welcome (select 3)
Shake the visitors hands
Looking stressed
Smiling
Saying hello
Why is it important to deal with visitors promptly and courteously?
Its not necessary
Just for the fun of it
The visitor will know that they are respected
Its just expected
What is the name of the act that covers Equality and Diversity?
Equality Act 2011
Equality Act 2012
Equality Act 2010
Equality Act 2016
Why is it important to record each visitor’s arrival and departure to a company?
No reason
Just for a laugh
Security and health reasons
Because you should
What is the purpose of a franking machine?
Its a photocopying machine
Prints a barcode on to a letter or parcel in place of a traditional stamp
Its part of a telephone system
its used to transport people around
How can you minimise waste in the use of resources in an office environment?
More than one answer can be selected
Don't do nothing
leave the computer on at the end of the day
Turn of the hairdryer
Set the photocopier to double sided
Recycle used paper
When using office equipment why is it important to follow the manufacturers’ instructions?
You will lose the company money as they will have to pay to have it repaired.
You can void the warranty
You do not need to follow the manufacturers instructions
You could hurt yourself
Which sector is the NHS part of?
Private
Voluntary
Publicity
Public
