WorksheetsMANAGING HUMAN RESOURCES GLOBALLY
Total questions: 73
Worksheet time: 37mins
movement to a higher level or position
demotion
promotion
transfer
termination
Which of the following is NOT a place where a job advertisement would be found?
Noticeboard
Billboard
Company website
Poster
Which of these means training or preparing people on how to do different jobs?
Natural Resources Development
Human Resources Development
Which of the following is a way people get jobs?
Through applications
Through buying and selling.
People work to meet future needs such as ................
building houses, sending children to school
Going for shopping and parties
Which of these is not a reason why people should be employed?
To depend on people for daily income.
To avoid depending on others for their needs.
How can the problem of getting jobs be solved?
People should be encouraged to be self employed
Job seekers should wait for jobs with very fat salaries
A job or position description communicates the purpose of the job as well as provide a comprehensive outline of the tasks an employee must undertake to fulfil the responsibilities of the role
True
False
The term Human Resource is same as personnel
True
False
The function of human resource management has been increased in the last 50 years. Most of these changes include:
introduction of legislation to protect workers and their rights
changes in economic and social environment
the growth in the size of organization
to make sure the workers is eating healthy
Which of the following is NOT a task of a Human Resource Manager:
Health, safety and employee welfare
Recruitment and selection
Performance appraisal
Budgeting and cash flow
HR Management plays a small role as the keeper and voice of organizational ethics.
True
False
An HR manager at a cosmetics company invites the new employees to a meeting to discuss company policies and to explain the benefits plans used by the company. As part of this benefits plan, he give each employee a list of benefits and asks him or her to choose the benefits that he or she really wants. The company aims to increase employee satisfaction by using this benefit. Which of the following benefits plans is the cosmetics company using in the given scenario?
A defined contribution plan
An employee assistance plan
A cafeteria-style benefits plan
A defined benefits plan
Performance appraisals CANNOT accomplish their goals if:
Managers and employees do not use the same set o standards to rate performance.
There are no false negative or false positive errors in the selection process.
The immediate supervisors of employees play the largest role in the employees' appraisal.
Appraisals are conducted for less than 30 employees at at time.
Matthew is always late to office. Matthew's manager does not like Matthew's tardiness. Therefore, during a performance review, Matthew's manager gives him low ratings even though his work was impeccable during the performance -review period. In this scenario, Matthew's manager is making a:
Severity
Halo error
Horns error
Central tendency error
Individuals are most likely to retire when:
adequate financial resources are available.
health makes it difficult to continue work.
employers let them know they are too old to work.
both a and b
Identify a true statement about goal theory.
It suggests that employees are most motivated by vague and unspecified goals.
It suggests that impossible goals are the most effective in motivating employees.
It suggests that not all goals are created equal.
It suggest that easy goals are preferable to difficult goals.
The basic managerial skills are
To supervise
To Stimulate
To Motivate
All the above
What does the term ‘human resource management’ describes ?
concept of competing through technical resources in organisations
economic value of employees’ knowledge, skills and capabilities
policies and practices involved in managing managers of an organisation
effective utilisation of an organisation’s people and their talent
Rewards to employees include :-
(select 3)
wages
salaries or bonus
fringe benefits
fine or penalty on employees
___________ refers to the process of evaluating the performance of an employee
mentoring
appraisal
training
induction
__________ refers to the legal agreement between an employer and employee
contract of engagement
contract of employment
contract of working conditions
contract of job description
____________ is the termination of an employee contract due to incompetence
outsourcing
redundancy
dismissal
shortlisting
___________ involves hiring from outside the organization
outsourcing
external recruitment
exduction
redeployment
_____________ is the management process of forecasting current and future needs of employees
labour turnover
retention planning
workforce planning
performance planning
_____________ is part of the recruitment process that involves investigating the components of a job
outsourcing
head-hunting
job analysis
motivation
___________ measures the number of employees that leave a firm within a year
performance management
redundancies
labour turnover
redeployment
________ refers to using external providers for certain non-core activities
offshoring
flexible work patterns
outsourcing
re-shoring
____________ is a way of workforce planning whereby employees work from a location away from the workplace
teleworking
portfolio working
flexible work patterns
outsourcing
Workers are paid according to the quantities (output delivered) of products made.
Time-rate system
Piece rate system
Commision
Wage
Which of the following is NOT a fringe benefit?
housing
salary
travel allowance
company car
A citizen of one country who is working abroad in one of the firm’s subsidiaries is known as a(n)
A) subsidiary manager
B) host country national
C) expatriate manager
D) foreign manager
A firm that is trying to create value by emphasizing local responsiveness is probably following a _______ strategy.
A) global standardization
B) localization
C) transnational
D) international
The process of selecting employees for particular jobs is referred to as
A) human resource management
B) staffing policy
C) management selection
D) organizational behavior
Which of the following is not a type of staffing policy in international business?
A) the transcentric approach
B) the ethnocentric approach
C) the polycentric approach
D) the geocentric approach
A firm following a geocentric approach to staffing will pursue a system
A) in which all key management positions are filled by parent company nationals
B) in which host-country nationals are recruited to manage subsidiaries while parent-company nationals occupy key positions at corporate headquarters
C) in which the best people, regardless of nationality, are recruited to fill key positions throughout the organization
D) in which corporate bureaucracy overwhelms the system leaving key positions to be filled in a haphazard manner
Which of the following does not correctly match an international business strategy with its methodology?
A. global, create value by realizing experience curve and location economies
B. international, create value by transferring core competencies overseas
C. multidomestic, create value by emphasizing local responsiveness
D. transnational, create value by operating in as many foreign countries as possible
Extra pay the expatriate receives for working outside his or her country of origin is called
A) base salary
B) allowance
C) foreign service premium
D) expat pay bonus
Which term means actively looking for qualified employees?
background check
recruitment
human resources management
meeting staffing needs
Cultures with weak uncertainty avoidance tend to be rather easygoing and flexible regarding different views.
TRUE
FALSE
Human capital refers to the productive capabilities of individuals.
TRUE
FALSE
Select the benefits of training
Good reputation and makes hiring easier
Higher morale, reduced absenteeism and reduced turnover
Increase quality of output
Less errors the first time around
Organizational targets being met
Which training improves employees understanding of corporate culture?
Induction Training
Mentoring
On-site Training
Off-site Training
Which is not an advantages of on-the-job training?
Establishes relationships with other team members
Less disruptions to working routines
Relatively cheap
Training is conducted by an expert
Training is customized to the company
Below are conditions to performed job analysis EXCEPT
important changes occur in a job due to the advancement of technology, procedures, methods or systems
when an organisation is newly established and a job analysis is done for the first time
new job are created
employees that perform the work to be analysed
Below are external environmental factors that influences HRM EXCEPT
trade unions
labour markets
share holders
corporate culture
Benefits is ______________
money in the form of “Ringgit” and “Cents” received by an individual for carrying out a task
for example, sales incentives in the form of commissions or holiday vouchers that are given for achieving sales targets
monetary reward apart from the basic salary, such as annual leave, sick leave and insurance
general physical and mental wellbeing of an employee
A firm that is trying to create value by emphasizing local responsiveness is probably following a _______ strategy.
A) global standardization
B) localization
C) transnational
D) international
A citizen of one country who is working abroad in one of the firm’s subsidiaries is known as a(n)
A) subsidiary manager
B) host country national
C) expatriate manager
D) foreign manager
Which of the following is true of cultural training?
A) it should be provided only to the expatriate
B) if time is a factor, training can be limited to a study of language and business practices
C) it helps the expatriate appreciate the host country culture
D) it can be offered to the spouse/family after it is clear the foreign posting is a success
The phrase 'Hakuna Matata' means ?
No Worries
Return home
Family First
Just Relax
Simba's childhood best friend and future love interest.
Azizi
Kamari
Nala
Sarabi
Who is this character
simba
nala
scar
mufasa
who is this character?
Simba
Nala
Scar
Mufasa
who is this character?
pumbaa
timon
zazu
rafiki
Who is this character?
Timon
Pumbaa
Simba
Zazu
Which of these is NOT a monetary method of motivation?
Comission
Pay Rise
Recognition
Bonuses
what are TWO benefits of a motivated workforce?
This can result in better productivity
customer service will most likely improve
you can pay them less because they're enjoying work
they only work when they feel like working
________ is defined as the processes that account for an individual's intensity, direction, and persistence of effort toward attaining a goal.
leadership
management
learning
motivation
The ________ dimension of motivation measures how long a person can maintain effort.
direction
persistence
intensity
knowledge
The ________ element of motivation describes how hard a person tries.
intelligence
experience
direction
intensity
According to Douglas McGregor's Theory Y, a manager assumes that employees ________.
A) need to be directed
B) prefer to be controlled
C) learn to accept responsibility
D) need to be micromanaged
Erika wants to become the head of the HR department. Although the role comes with a generous salary hike and will put her in charge of several subordinates, she is mainly pursuing this position because she believes she can do the job better than anyone else and wants people to know this. According to McClelland's theory of needs, which of the following needs is Erika primarily driven by in this case?
A) the need for stability
B) the need for achievement
C) the need for security
D) the need for affiliation
