WorksheetsRevision for Day 1
Total questions: 21
Worksheet time: 42mins
Which company did Telus acquire recently?
Alarm Force
Ambusch
Vivint
ADT Canada
In what ways can the customer benefit from Telus Smart Home Security? Select all that applies
It gives Peace of Mind
Customer can get several promotional offers
Provides Smarter control
Provides Smarter safety
What is the mobility bundle discount for the Eastern Customers for adding Smart Home Security.
$15
$10
$5
$20
With the help of this device, customers can control the temperature of the house remotely.
Smoke Sensor
Carbon Monoxide sensor
Smart Thermostat
Flood Sensor
Name the technology that allows remote control of home automation devices.
Zigbee
Wi-Fi
Z-Wave
Bluetooth
With the help of this device customers can allow keyless entry to the house
Doorbell Camera
Smart Lock
Garage Door
None of the above
True or False : Through the Telus Smart Home Security App, customers can view their Mobility and FFH accounts aswell
True
False
Select some of the features that the telus Smart Home application allows the users to do.
Change the passcode and update the emergency contacts
Lock and unlock the door
Adjust the room temperature
Adjust the lights
All of the above
Fact or Fiction: Geo Services uses Phone location to Trigger Automation
Fact
Fiction
Select the voice assistants that can be integrated with Smart Home security
Siri
Google Assistant
Cortana
Amazon Alexa
On the SHS campaign, what are the options provided by TELUS with respect to the service agreement?
In order to check the guard response service availability, what tool do the CSS agents refer to?
True or False: WLS IB agents can sell SHS products in Western and Eastern Canada.
In order to create a new account, and when placing orders, which tool do CSS agents use?
How many standard guard responses does TELUS provide in a calendar year?
True or False: If a customer exceeds their number of guard response dispatches, there will be an additional fee.
Fact or Fiction: TELUS Guard Response Services is a replacement for police services.
What discounts can CSS agents offer customers with TELUS residential services, who wish to sign to sign up for TELUS's SHS Service?
What discounts can CSS agents offer to existing TELUS/koodo mobility customers, who wish to sign to sign up for TELUS's SHS Service?
What discounts can CSS agents offer customers with TELUS residential and mobility services, who wish to sign to sign up for TELUS's SHS Service?
True or False: If a customer is with Alarm.com and says that they are with TELUS, the CSS agents can still offer SHS products.
