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WorksheetsCh. 1 - Intro to Prod. Op and Mgt. (ELC2201)
Total questions: 20
Worksheet time: 11mins
The set of interrelated management activities, which are involved in manufacturing certain products, is called as ______________
service management
operations management
production management
quality management
Specialization of labour in manufacturing was introduced by _________.
Adam Smith
Charles Babbage
Frederick W. Taylor
Henry L. Gantt
Quality and productivity applications from Japan: robotics, CAD-CAM were introduced by __________.
W. Skinner J. Orlicky and G. Wright
L. Cummings and L. Porter
A. Charnes and W.W. Cooper
W.E. Deming and J. Juran
It is defined as the step-by-step conversion of one form of material into another form through a chemical or mechanical process to create or enhance the utility of the product to the user.
quality
production
management
operation
He defines production as "a process by which goods and services are created."
Edwood Buffa
F.W. Harris
Charles Babbage
Elton Mayo
It is characterized by the manufacturing of one or small quantity of products designed and produced as per the specification of customers within prefixed time and cost.
Batch production
Job shop production
Mass production
Continuous production
The Job-shop production system is followed when there is:
a.) High variety of products and low volume.
b.) Use of general-purpose machines and facilities.
c.) Large inventory of materials, tools, parts.
d.) When plant and machinery are flexible.
c and d only
a and d only
a, b and d
a, b, and c
It is defined by American Production and Inventory Control Society (APICS) “as a form of manufacturing in which the job passes through the functional departments in lots or batches and each lot may have a different routing.”
Job shop production
Batch production
Mass production
Continuous production
The batch production system is used under which of the following circumstances?
1. When there are shorter production runs.
2. When plant and machinery are flexible.
3. Lower in process inventory.
4. Standardisation of product and process sequence.
3 and 4 only
2 and 4 only
1 and 2 only
1 and 3 only
Manufacture of discrete parts or assemblies using a continuous process are called _______. This production system is justified by a very large volume of production.
Job shop production
Mass production
Batch production
Continuous production
Which of the following is NOT included in the objectives of production management?
Right quality
Right quantity
Right manufacturing cost
Right customer
Activities that establish a course of action and guide future decision-making are called _______.
Organizing
Controlling
Behavior
Planning
Operation managers establish a structure of roles and the flow of information within the operations subsystem. It involves activities that establish a structure of tasks and authority.
Planning
Organizing
Controlling
Model
It is characterized by intangible outputs, outputs that customers consume immediately, jobs that use more labor and less equipment, direct consumer contact, and frequent customer participation in the conversion process.
job shop
mass production
service
manufacturing
It is a key objective of operations management.
Resource utilization
Customer Service
Nature of work
Measurement of performance
It is a long-term capacity decision that involves a long-term commitment to the geographically static factors that affect a business organization.
Location of facilities
Plant layout
Material handling
Quality control
It refers to the moving of materials from the store room to the machine and from one machine to the next during the process of manufacture.
Plant layout
Location of facilities
Material handling
Product design
It is macroscopic decision-making of an overall process route for converting the raw material into finished goods.
Product design
Process design
Production planning and control
Quality control
It lies in the statement "First Plan Your Work and then Work on Your Plan."
Production planning and control
Quality control
Location of facilities
Product design
It may be defined as "a system that is used to maintain a desired level of quality in a product or service."
Material management
Quality control
Production planning and control
Process design
