WorksheetsThe Psychology of Management Review
Total questions: 10
Worksheet time: 9mins
James has been a manager for many years. He has several employees who work directly for him. James tries to get to know his employees so that he can help them do a better job, motivate them, and understand their needs better. One employee has a bad habit of being late for work. James gets the employee to commit to be on time three days one week, four days the next, and on time each day the following week. What is the term for this motivation technique?
social learning
extinction
shaping behavior
positive motivation
Tanya is often late to work. She is not exhibiting the desired behavior; her manager will most likely use
negative reinforcement to increase the recurrence of the behavior.
shaping to guide the employee to learn the desired behavior.
positive reinforcement to reduce the threat of a punishment.
disappearance to make a behavior disappear.
Mike’s sales team works hard to be a high-performance team. One way they achieve this is by having _____ goals.
clear
difficult
public
multiple
Dan is a person who can adapt and adjust behavior to external factors such as a new boss, a different schedule, or a new office. Dan has
low self-esteem.
internal locus of control.
high self-monitoring.
high risk-taking.
When someone chooses to act in a certain way, she is demonstrating the _____ component of her attitude.
cognitive
behavioral
affective
practices
Jose is very pragmatic, maintains emotional distance, and believes that ends can justify means in the work environment. Jose can be described as
self-esteemed.
Machiavellian
self-monitoring.
risk-taking.
People with high self-esteem
have low expectations for success but are happy with themselves.
take fewer risks than others.
choose more unconventional jobs.
are susceptible to external influence.
Bringing together organizational members from marketing, accounting, human resources, and finance to work on a task would be an example of a _____ team.
cross-functional
temporary
specific
functional
George’s team tends to be very task-oriented. Since the team members have never met personally, they do not spend time socializing. George is part of a _______________ team.
cross-functional
problem-solving
self-managed
virtual
Sara and her co-workers are committed to their company and satisfied with their jobs. What is most likely true about Sara’s company?
low rates of turnover and absenteeism
high rates of voluntary turnover
high rates of cognitive dissonance
high rates of cognitive dissonance
