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F 4-T3-FUNCTIONAL AREAS OF A BUSINESS

Total questions: 15

Worksheet time: 15mins

Name
Class
Date
1.

Which phrase best describes a functional area?

a)

A department within a business with specific tasks

b)

A group of customers buying similar products

c)

A supplier of a business

d)

Different branches of business

2.
Which of the following is NOT a functional area?
a)
Finance
b)
Human Resources
c)
Customers
d)
Marketing
3.
What is the main function of the finance department?
a)
Deals with people working in a business
b)
Deals with all aspects of making a product
c)
Deals with all aspects of money in a business
d)
Deals with what customers want
4.
What is the main function of the human resource department?
a)
In charge of everyday duties 
b)
Deals with money in the business
c)
In charge of making decisions about what customers want
d)
Deals with people working in a business
5.

What is the main function of the marketing department?

a)

In charge of everyday duties

b)

Deals with money in the business

c)

In charge finding out what customers want

d)

Deals with people working in a business

6.

What is the main function of the Production department?

a)

Deals with all aspects of making a product

b)

Deals with money in the business

c)

In charge of making decisions about what customers want

d)

Deals with people working in a business

7.

Which of the following functional areas are in charge of quality control?

a)

Finance

b)

Marketing

c)

Human Resources

d)

Production

8.

Which of the following is a consequence or result of functional areas not working together?

a)

Business does not run efficiently

b)

People fall out

c)

Customers are happy

d)

Business opens new branches

9.

Which of the following functional areas of a business is most likely to be responsible for recruiting new staff?

a)

Marketing

b)

Finance

c)

Personnel

d)

Production

10.

Which of the following functional areas of a business is most likely to be responsible for producing a radio advertisement to raise awareness of its new product?

a)

Customer service

b)

Marketing

c)

Operations

d)

Sales

11.

Which of the following functional areas is responsible for converting inputs into outputs?

a)

Finance

b)

Production

c)

Research and Development

d)

Marketing and Sales

12.

Which one of the following is a task which is most likely to be carried out by an employee working in the Research and Development department of a chocolate bar manufacturer?

a)

Create new recipes

b)

Design an advertising campaign

c)

Find cheaper suppliers of ingredients

d)

Redesign the packaging label

13.

Takes care of Advertising

a)

Human resources

b)

Production

c)

Marketing

d)

Finance

14.

This functional area or department is in charge of training staff

a)

Human resources

b)

Production

c)

Marketing

d)

Finance

15.

Which department would be in charge of building a new product?

a)

Production

b)

Marketing and Sales

c)

Finance

d)

Human Resources