WorksheetsGuest room cleaning
Total questions: 10
Worksheet time: 8mins
What is standard time of turn down service in guest rooms
Evening 5Pm to 8 Pm
Evening 8Pm to 10 Pm
Afternoon 2Pm to 5 Pm
Afternoon 3 Pm to 6 Pm
While entering the guest room G.S.A must knock the door how many times ?
2 times
3 times
4 times
5 times
What is the full form of CMR ?
Complete my room
Clean my room
Clean more room
None of the above
While servicing the guest rooms first priority should be given to which room -
Expected arrival rooms
Expected departure room
Rooms which are asked for early makeup
VIP rooms
Choose the wrong statement from below mentioned statements .
Rooms which are displaying clean my room card need to service on priority level.
Public area supervisor is responsible for cleaning of lobby.
Rooms which are displaying DND card need to service on priority level.
Linen room supervisor is responsible for maintaining linen operations
A occupied room which is serviced by G.S.A but not checked by supervisor is known as –
Vacant room
Clean vacant room
inspected vacant room
None of the above
What is standard time for departure room cleaning for a business hotel
20 Mins
15 Mins
25 Mins
35 Mins
Choose the wrong statement
Rooms must be cleaned and serviced each day after the departure of a guest
Inspected vacant room can be service every alternate day
Both the statement are correct
None of the above
If a hotel accepts more bookings than the hotel can accommodate for a particular period, it is known as:
occupation
Upselling
Overbooking
Reservations.
Which of the following things should make guest comfortable...?
Asking personal questions
Laughing at Guest
Staring at guest
Talking with smile.
