wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

POBF 1.00 - 5.05 Cumulative

Total questions: 100

Worksheet time: 50mins

Name
Class
Date
1.

Which provides government protection of business property?

a)

consumer protection laws

b)

patents

c)

economic incentives

d)

revenues

2.

The government can borrow money from the private sector in order to pay the costs of regulation by:

a)

setting prices.

b)

raising taxes.

c)

issuing bonds.

d)

selling licenses.

3.

One reason that has caused the government's role in business to expand is that:

a)

competition in the marketplace has increased.

b)

products have become very technical.

c)

costs of production have continued to increase.

d)

people's attitudes have changed.

4.

If three employees each work 35 hours a week and produce a total of 9,765 items, what is their total hourly productivity level?

a)

31

b)

67

c)

93

d)

105

5.

The productivity of an individual worker can be measured by:

a)

dividing the dollar totals of sales by the number of salespeople who made the sales.

b)

dividing the total number of products produced by the number of production steps.

c)

dividing the dollar totals of sales by the costs of making all of those sales.

d)

dividing the number of customers served by the number of hours an employee worked.

6.

The formula that is generally used to measure productivity is:

a)

outputs divided by inputs.

b)

labor divided by resources.

c)

goods divided by time.

d)

inputs divided by labor.

7.

At PME Company, four employees worked 25 hours a week and produced 4,200 products. What is the total hourly production output?

a)

42

b)

168

c)

262

d)

1,050

8.

In a private enterprise economic system, the interaction of supply and demand primarily determines:

a)

government regulation.

b)

economic choices.

c)

the extent of pollution.

d)

product prices.

9.

In business terms, what is profit?

a)

a risky venture

b)

a good investment

c)

a holiday bonus

d)

a monetary reward

10.

Which is a problem associated with communist command economies?

a)

There is no competition.

b)

There are high taxes.

c)

Supply and demand control what will be produced.

d)

Individuals run the risk of losing their businesses.

11.

What is a business's net profit if it has $762,750 in income, $291,400 in operating expenses, and $238,930 in cost of goods?

a)

$368,730

b)

$232,420

c)

$471,350

d)

$523,820

12.

A major characteristic of a market economy is which type of ownership of property?

a)

monopolistic

b)

limited

c)

government

d)

private

13.

When manufacturers give back part of the purchase price of an item to the customer, the manufacturers are engaged in:

a)

price fixing.

b)

nonprice competition.

c)

clearance sales.

d)

offering rebates.

14.

Countries whose governments provide citizens with free medical care, education, and other benefits often are referred to as which type of state?

a)

military

b)

capitalist

c)

consumer

d)

welfare

15.

Which represents a natural risk for the owner of a delivery service?

a)

snowstorm

b)

accident

c)

rising prices

d)

government intervention

16.

A business selects goods or services to sell. Which type of risk is this business using?

a)

transferring risk

b)

controlling risk

c)

bypassing risk

d)

avoiding risk

17.

The basic role of the United States government is to:

a)

limit business startups.

b)

maintain control of prices.

c)

increase production.

d)

protect U.S. citizens.

18.

A vendor is extending credit to the Jones Company in return for the Jones Company's agreement to use the vendor as the sole source of its supplies. What federal act is the vendor and the Jones Company violating?

a)

Celler-Kefauver Act

b)

Clayton Act

c)

Sherman Act

d)

Robinson-Patman Act

19.

For a business, income remaining after payment of expenses is:

a)

loss.

b)

capital.

c)

profit.

d)

debt.

20.

Who decides how goods and services will be marketed in a private enterprise economic system?

a)

legislators

b)

business people

c)

competitors

d)

consumers

21.

Which is an example of a speculative business risk?

a)

A special promotion fails to increase sales.

b)

A supplier's shipment is lost in transit.

c)

A cashier gives unauthorized discounts to friends.

d)

A customer is injured at a business and sues the company.

22.

Which would customers need to present at the time of purchase to get money taken off the purchase price of the item?

a)

discount coupons

b)

rebate certificates

c)

refund checks

d)

sales receipts

23.

A producer is someone who

a)

sells products.

b)

is very creative.

c)

makes things.

d)

employs others.

24.

Farms, mines, and lumber companies are examples of

a)

builders.

b)

manufacturers.

c)

trade industries.

d)

raw-goods producers.

25.

A U.S. company would decide to offer its products in other countries as a reason to:

a)

subsidize developing countries.

b)

sell obsolete, outdated products.

c)

expand to new, untapped markets.

d)

provide jobs to people in other countries.

26.

Businesses that successfully adapt to current market situations often realize that:

a)

cutting costs is important.

b)

more financing is necessary.

c)

diversification is the key.

d)

change is an opportunity.

27.

Which situation would most likely indicate the need to adapt to changes in the business environment?

a)

The supply of materials used in manufacturing a product has

decreased.

b)

The number of the business's competitors has decreased.

c)

The demand for the product is stable.

d)

The business has experienced little employee turnover during the past year.

28.

If a business is not concerned about social responsibility, it is likely to:

a)

become solvent.

b)

prosper.

c)

grow.

d)

be a failure.

29.

A small-business owner whose business is a sole proprietorship is planning to “go global.” What method for going global would be best to recommend to the small-business owner?

a)

Start by hiring an export management company.

b)

Start by building facilities in the countries of interest.

c)

Start by merging with a foreign business that can sell your products.

d)

Start by renting facilities in the countries of interest and hiring foreign employees.

30.

Business ethics involve considering issues about what is:

a)

positive and negative.

b)

legal and illegal.

c)

safe and unsafe.

d)

right and wrong.

31.

Three primary factors that affect the organizational structure of a business include interpersonal relationships, tasks, and:

a)

injunction.

b)

authority.

c)

initiative.

d)

attrition.

32.

A group of individuals wants to open a museum that will display items from early settlers of the area. The group will charge just enough admission to pay the expenses of operating the museum. Will the museum be a business?

a)

No, the museum will not be considered a business.

b)

No, the museum will be a charitable institution.

c)

Yes, the museum will be a not-for-profit business.

d)

Yes, the museum will be a for-profit business.

33.

Kim invests heavily in a marketing campaign to stimulate sales for her company. What type of management process is this an example of?

a)

competitive aggression

b)

innovative management

c)

organizational learning

d)

proactive management

34.

The two main divisions of the trade industry are:

a)

manufacturers and wholesalers.

b)

wholesalers and retailers.

c)

producers and retailers.

d)

wholesalers and producers.

35.

Which is an example of ethical business behavior?

a)

testing products to ensure they are safe to use

b)

accepting a bribe from a prominent customer

c)

using advertisements to confuse customers

d)

disclosing partial information about products

36.

Which is an example of an economic factor that affects the business environment?

a)

business cycle

b)

employee morale

c)

management style

d)

long-term goals

37.

Which is a factor that affects the business environment?

a)

industry competition

b)

staff organization

c)

information management

d)

conflict negotiation

38.

Which affects the business environment because it provides the most options for consumers?

a)

command economy

b)

international sanctions

c)

monopoly

d)

global competition

39.

One reason why many small businesses develop an organizational design that requires a board of directors is because a board usually:

a)

provides experience that increases the business's credibility.

b)

assumes all legal responsibility for the business's actions

c)

helps with the day-to-day operations of the business.

d)

evaluates the performance of the business's employees.

40.

The owner of a small company decides to stock a new product. Which business activity should the owner use to inform potential customers about the new product?

a)

finance

b)

marketing

c)

management

d)

production

41.

Which factor has aided the most in creating a global business

environment?

a)

technology

b)

government

c)

cultural change

d)

exchange rate

42.

Which change provides the most time utility for a consumer?

a)

staying open for business on the weekend

b)

arriving at a product trade show early

c)

shopping for a product in the morning

d)

asking for early delivery of a product

43.

Which situations would cause prices to rise?

a)

The corn crop is unusually large one summer.

b)

Insects destroy a large cotton crop.

c)

Animal rights activists march in front of a fur store.

d)

A newspaper article describes poor service provided by a hotel.

44.

When prices increase, producers usually:

a)

increase demand.

b)

decrease supply.

c)

increase supply.

d)

decrease profits.

45.

Which is a natural resource that can be renewed through people's efforts?

a)

Water

b)

Crude oil

c)

Trees

d)

Mineral deposits

46.

Equilibrium price of a good or service is determined by trial and error and exists when:

a)

research shows what the market will tolerate.

b)

the amount supplied is equal to the amount demanded.

c)

businesses total their costs and markup.

d)

businesses compute the average selling price in the area.

47.

A local dealership purchased 100 blue pickup trucks, but has only been able to sell three in the past five months. Because of the low demand for these trucks, the dealer has been forced to lower the sticker prices, creating which type of market for blue pickup trucks?

a)

buyer’s

b)

discount

c)

seller’s

d)

automotive

48.

A killing frost destroys 80% of Florida's citrus crop. This will most likely create:

a)

pure competition.

b)

a buyer's market.

c)

a seller's market.

d)

inelastic demand.

49.

The desire for which item(s) would be considered a noneconomic want?

a)

a car

b)

nutritious food

c)

a walk

d)

new clothing

50.

A business that begins selling winter holiday decorations in late autumn is creating what type of utility?

a)

time

b)

place

c)

form

d)

possession

51.

Which occurs when the supply of individuals who are able and willing to work diminishes?

a)

Capital goods become unlimited.

b)

Capital goods become limited.

c)

Human resources become limited.

d)

Human resources become unlimited.

52.

Which is an example of an economic service?

a)

car stereo

b)

tennis shoes

c)

baseball glove

d)

concert ticket

53.

A local dry cleaner that also launders and presses shirts is selling:

a)

industrial supplies.

b)

specialty goods.

c)

tangible items.

d)

consumer services.

54.

One factor that might limit the human resources available for certain jobs is a/an:

a)

organized training program.

b)

appealing company image.

c)

good safety record.

d)

inadequate pay level.

55.

Which is a reason that natural resources are considered limited?

a)

People lack training or skills needed to do a job.

b)

Technology has advanced faster than training.

c)

Some countries are unable to manufacture them.

d)

The earth has certain boundaries.

56.

Adrian and Bailey own a salon. Adrian is a nail technician and Bailey is a cosmetologist. Adrian gives Bailey a pedicure. Bailey gives Adrian a haircut. They do not pay money for the services provided. What does this demonstrate?

a)

exchange

b)

rationing

c)

scarcity

d)

trade-off

57.

Which group of words best describes wants?

a)

limited, changing, and compensating

b)

unlimited, changing, and competing

c)

limited, unchanging, and competing

d)

unlimited, unchanging, and compensating

58.

Which is an external factor that affects market price?

a)

location of items in store

b)

consumer buying power

c)

number of items in stock

d)

available credit terms

59.

The usefulness of a product to consumers is referred to as product:

a)

scarcity.

b)

utility.

c)

allocation.

d)

consumption.

60.

A farmer has 1,000 acres. He decides to plant apple trees on 800 acres and raise cows on the remaining 200 acres. If he wanted to raise more cows, he would have to reduce the amount of land allotted to growing apples. This is an example of:

a)

distribution.

b)

opportunity cost.

c)

efficiency.

d)

utility.

61.

What type of communication style is usually appropriate for evaluation or counseling interviews with employees?

a)

Casual

b)

Formal

c)

Routine

d)

Technical

62.

To be able to explain and defend their ideas objectively to others, individuals usually need to have which type of effective skills?

a)

computer

b)

technical

c)

verbal

d)

reading

63.

Google has a relaxed atmosphere and believes that creativity comes from a stress-free workplace. What type of person is that company looking to hire?

a)

analyzer

b)

collaborator

c)

controller

d)

strategic

64.

When Dawn answered the front desk telephone at her property, a female caller who sounded very upset said, "My daughter, Susan Smith, is staying at your hotel, and I need to reach her immediately because of a family emergency. Would you please give me her room number?" Dawn quickly answered, "Ms. Smith is in room 224. I will connect you." What did Dawn do wrong?

a)

She forgot to listen attentively to the caller.

b)

She did not take written notes about the call.

c)

She gave out a guest's room number.

d)

She did not answer the caller with enough courtesy.

65.

Which is not a tool that people use when participating in discussions?

a)

Pointing out missing information

b)

Sharing a personal experience

c)

Building on someone else's comment

d)

Helping the group summarize what has been said

66.

Which is an example of a textual graphic that is used in a business report?

a)

Pie chart

b)

Pictograph

c)

Map

d)

Flowchart

67.

Why is it often important to take notes during meetings or

presentations?

a)

The audience needs something to do.

b)

The speaker is difficult to understand.

c)

This information will be needed later.

d)

Writing keeps the mind focused.

68.

Jane had to write a letter of termination for one of her employees. Which aspect of business written communication is she using?

a)

indirect

b)

information

c)

negative

d)

persuasive

69.

The accounting department at the shoe store has not received payment from a customer. Which would be the best form of business communication to use in this situation?

a)

conversation in person

b)

letter

c)

memo

d)

phone

70.

Terry is sending a letter to one of his most important clients about upcoming investment opportunities. He wants to make sure that he has included all of the important information that his client will need to make an investment decision. What professional characteristic is Terry concerned with?

a)

clear

b)

concise

c)

complete

d)

correct

71.

One way for businesses to obtain needed information efficiently is to:

a)

contact a competitor.

b)

schedule an interview.

c)

read a book.

d)

access a database.

72.

Emma used her textbook to complete a study guide for her midterm exam in Spanish class. What type of source is the textbook?

a)

formal

b)

historical

c)

primary

d)

secondary

73.

The reason businesses obtain information usually is to apply it in order to:

a)

determine a need.

b)

develop a database.

c)

accomplish a task.

d)

evaluate a source.

74.

Businesses assess their information needs to determine the type of information that will help them deal with:

a)

ethical issues.

b)

job applicants.

c)

personal relationships.

d)

specific problems.

75.

Businesses evaluate the quality and source of the information they obtain to make sure the information is:

a)

random.

b)

scientific.

c)

technical.

d)

useful.

76.

What do most businesses use to store information for future use?

a)

CD-ROMs

b)

computer systems

c)

display screens

d)

scanners

77.

Why is it important for businesses to store information for future use?

a)

to make it accessible

b)

to interpret data

c)

to establish quality control

d)

to protect it from overuse

78.

Which is the most efficient tool for gathering the external information that businesses need?

a)

library

b)

Internet

c)

software

d)

textbooks

79.

One of the purposes of information management is to provide businesses with the strategic information they need to:

a)

create sales presentations.

b)

develop a short-term advertising campaign.

c)

make long-term decisions.

d)

write an annual report.

80.

Information management can be a challenge because:

a)

there is often not enough information to manage.

b)

many people do not understand what it is.

c)

there is only one “right” way to do it.

d)

no one wants to participate in it.

81.

Doug is 18 years old and has decided to run for president when he turns 35. He has set which type of goal?

a)

long-term

b)

short-term

c)

unattainable

d)

unrealistic

82.

In which part of a SMART goal would one track progress toward his/her outcome?

a)

specific

b)

measurable

c)

realistic

d)

timely

83.

In the decision-making process, which step occurs after the need is determined?

a)

acting on the decision

b)

considering the choices

c)

gathering the information

d)

making a decision

84.

When Delores is finding solutions for obstacles at her job, she is:

a)

decision-making.

b)

inventing.

c)

innovating.

d)

problem-solving.

85.

Several employees are facing the possibility of being laid off from work. By concluding that they should look for new jobs before that happens, they are:

a)

solving problems.

b)

doing research.

c)

asking questions.

d)

gathering information.

86.

The newly redesigned Toyota Corolla is an example of:

a)

product innovation.

b)

process innovation.

c)

position innovation.

d)

paradigm innovation.

87.

A paradigm innovation occurs when:

a)

major shifts in thinking cause change.

b)

processes are being improved to generate benefits.

c)

the product is marketed in a different way.

d)

there are improvements on the product.

88.

Which type of innovation occurs when the new product is released to the public?

a)

paradigm

b)

position

c)

product

d)

process

89.

After an employee collects the necessary facts, what is the next step that an employee should take to solve a problem?

a)

analyze the information

b)

define the problem

c)

act on assumptions

d)

make a decision

90.

Shannon's best friend has been excluding her lately. They were supposed to go shopping together, but her friend called and canceled. Shannon is upset about it. This is an example of which type of problem?

a)

peer

b)

work

c)

school

d)

professional

91.

One way a business can reduce the risk of accidents in the workplace is by providing its employees with:

a)

safety training.

b)

electronic data interchange (EDI).

c)

supply manuals.

d)

weight-loss programs.

92.

The primary reason that governments develop workplace health and safety regulations is to:

a)

protect employees from injury and illness.

b)

reduce the risk of employment discrimination.

c)

ensure that employees have access to insurance.

d)

prevent the breach of business information systems.

93.

Primetime Incorporated is a retailer of sporting gear. It sells 500 pairs of a specific Nike sneaker each day. Nike, the supplier, takes a week (7 days) to deliver the order. For what quantity should the inventory manager place his/her next order?

a)

72 units

b)

350 units

c)

3,000 units

d)

3,500 units

94.

Maintaining an inventory of supplies helps a business to:

a)

establish sales goals.

b)

operate efficiently.

c)

locate vendors.

d)

evaluate processes.

95.

Which question should be answered by the purchasing function?

a)

How can we inform customers of available merchandise?

b)

How much merchandise should we buy?

c)

How will merchandise be shipped to us?

d)

How can we protect merchandise from pilferage?

96.

Trey compares the prices offered by different vendors for the same goods and services. Which part of the purchasing process is Trey involved in?

a)

price fixing

b)

bid analysis

c)

invoice payment

d)

receipt of goods

97.

Mark, who owns a small home-appliance store, is in the process of placing an order for 12 refrigerators, 8 stoves, and 4 portable dishwashers. Mark is purchasing the refrigerators for $674.98 each, the stoves for $493.22 each, and the portable dishwashers for $284.83 each. What is the total cost of the stoves that Mark is purchasing?

a)

$493.22

b)

$3,945.76

c)

$2,278.64

d)

$5,399.84

98.

The first step in maintaining an inventory of supplies for the business is to:

a)

conduct research to find vendors that sell the supplies.

b)

develop a list of supplies that the business needs.

c)

compare prices among vendors.

d)

organize a space to store the supplies.

99.

Some businesses use an automatic reorder system to maintain an adequate:

a)

budget for expenses.

b)

work environment.

c)

inventory of supplies.

d)

maintenance system.

100.

By purchasing just the quantity of supplies that is needed, purchasing can:

a)

plan the company's cash flow.

b)

provide an uninterrupted flow of supplies.

c)

buy supplies at the lowest possible price.

d)

minimize inventory investment.