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WorksheetsKC 28
Total questions: 10
Worksheet time: 50mins
Select all statements that are TRUE about NOT YET SUPPORTED ASINs?
These are ASINs of a brand under migration that we own
These are ASINs of a fully migrated brand that we do not own
These are ASINs that we fully support
These are ASINs of a brand that we have not bought yet
Select all statements that are TRUE about NOT SUPPORTED ASINs?
These are ASINs of a brand under migration that we own
These are ASINs that we fully support
These are ASINs of a brand that we have not bought yet
These are ASINs of a fully migrated brand and brands under migration that we do not own or bought
Where will you see a brand's most updated warranty and replacement process?
Migration Tracker
Team Tracker
Knowledge Docs in team drive
Slack
How many brands are we going to takeover from May 1-7?
7
5
3
6
SCAVENGER HUNT: Is this ASIN: B01M3VMHCD (US) in the product catalog (periscope)? Do we support this ASIN?
Yes - it is in periscope / Yes - we support it
Yes - it is in periscope / No - we don't support it
No- it is not in periscope / Yes - we support it
No- it is not in periscope / No - we don't support it
SCAVENGER HUNT: What is the Country of Origin of ASIN: B00DDT116M (US)?
China
US
Brazil
Japan
Ameyo Tagging: The customer emailed us to update her address for an order she placed via Shopify. What should you choose in About Tags?
FBA / Shipping -Where's My Item?
Product Question - Post-purchase
Address / Email Address
Product Question Availability
Ameyo Tagging: The customer emailed about registering for the extended warranty. What should you choose in About Tags?
Post purchase - Order Received
Product Question - Post-purchase
Post purchase - Warranty Registration
Post purchase - Warranty Claims
Ameyo: When do we use "Resolved" instead of "Closed" in closing a ticket?
When we are responding to a customer
Out of Office emails
product reviews
high alerts
Choose ALL that applies: In Ameyo, AM/CS can __________.
Transfer a call
Transfer a ticket
Delete a negative comment on our Social Media Brand Account
mark a ticket as pending
