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N5 Business Management - People

Total questions: 18

Worksheet time: 12mins

Name
Class
Date
1.

Which is NOT a benefit of training?

a)

Reduced staff costs

b)

Increased productivity

c)

Improved employee morale

d)

Better quality products

2.

What type of training is given to new employees for them to learn health & safety procedures and company policies?

a)

On the job training

b)

Off the job training

c)

Shadowing

d)

Induction

3.

Give two reasons why a business may choose to offer off-the-job training?

a)

It is more convenient

b)

The employee does not have to leave their job

c)

Training is often delivered by experts (so higher quality)

d)

Trainees can concentrate better and less interruptions

4.

What is the name of the organisation that represents workers interests in a business? "_____ _____"

(a)  

5.

Which option is NOT a consequence of industrial action for a business?

a)

Production stopping

b)

Lost sales

c)

Positive publicity

d)

Unable to meet customer orders

6.

Which of the following are BENEFITS of well motivated employees?

a)

Low staff turnover

b)

Lower absenteeism

c)

Employees more likely to leave

d)

Low productivity

7.

Which term is a measure of how many & how quickly employees are leaving the business?

a)

Employee productivity

b)

Employee satisfaction

c)

Employee turnover

d)

Employee benefits

8.

Which of the following are NON-FINANCIAL methods of motivation?

a)

Bonus payment

b)

Praise & recognition

c)

Training & development

d)

Sales commission

9.

Which statement is TRUE?

a)

Financial Motivators such as salary are most important

b)

Non-financial motivators such as flexible working hours are most important

c)

It's important that both financial and non-financial types of motivation are addressed

10.

Which employee legislation makes it unlawful for an employer to discriminate?

a)

The Health & Safety at Work Act (1974)

b)

The Equality Act (2010)

c)

National minimum wage legislation

d)

The National Anti-discrimination Rules (1968)

11.

True or false. Employers AND employees have obligations under the Health & Safety at Work Act.

a)

True

b)

False

12.

A business can be affected by the Health & Safety at Work Act in which ways?

a)

Employers must provide safety equipment

b)

Employees could sue for compensation if injured at work

c)

Employers could be closed down for safety breaches

d)

Employees could claim they have been paid below the minimum wage.

13.

The Equality Act aims to prevent discrimination. What are depicted in this image? [ (a)   characteristics]

14.

A (a)   specification details the skills, qualities and qualifications required to do a particular job.

15.

Match the following legislation to the correct year

a)

The Health & Safety at work Act

1.

1974

b)

The Minimum Wage Act

2.

1998

c)

The Equality Act

3.

2010

16.

Where would on-the-job training take place?

a)

In school

b)

At College

c)

At a training centre

d)

In the workplace

17.

What is being described? "A method of selection involving an interview, psychometric testing and having to deliver a presentation"

a)

A panel interview

b)

Aptitude test

c)

Assessment centre

d)

Medical test

18.

In a industrial dispute, what term is being described "Employees stand at the entrance to the organisation with banners to demonstrate against the organisation"

a)

Strike

b)

Picket / Picket line

c)

Overtime ban

d)

Sit-in