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WorksheetsTQM
Total questions: 14
Worksheet time: 7mins
Father of Quality Management is
W. Edwards Deming
Seiichi Nakajima
Henry Fayol
Henry Gantt
TQM is
Total quality management
Total quality measurement
Total quantity management
None of the above
Quality Trilogy is also called
Juran's Trilogy
Hentry Fayol's principle of management
Toyota Production System
None of the Above
A “best practices” metric that identifies the percentage of planned production time that is truly productive is
OEE
Lead time
Cycle time
Production Cycle
While setting Quality objective, ________ to be considered.
Customer need
Organizational need
Supplier need
Worker need
Which of the following is responsible for quality objective?
Top level management
Middle level management
Frontline management
All of the above
What is ISO?
Indian organization for standard
Internal organization for standard
International organization for standard
None of the above
TQM looks for companies to find improvement ideas for themselves. What is this called?
Benchmarking
Investigating
Improvement copying
Research
Continuous improvement means...
constantly introducing small incremental changes in a business in order to improve quality and/or efficiency.
Introducing big changes in a business in order to improve quality and/or efficiency.
Introducing changes only when needed in order to improve quality and/or efficiency
Total Quality Management (TQM) focuses on
Employee
Customer
Both Employee and Customer
None of the above
Quality management evolved in
China
Germany
Japan
USA
In an organization, who is responsible for Quality?
Quality Management Department
Production Department
The entire Organization
None of the above
Quality planning, quality control, quality improvement is known as
Quality Triple
Quality Tripod
Quality Triplet
Juran’s Trilogy
While setting Quality objective, ________ to be considered
Material quality
Customer need
Market demand
All of the above
