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MODULE 4 - PERSISTENCE & HABIT

Total questions: 10

Worksheet time: 10mins

Name
Class
Date
1.

Governance is achieved by...

a)

Setting strategy , direction, and expectations for performance improvement

b)

Ensuring the processes are aligned with business needs and objectives

c)

Monitoring the performance and achievements of the processes

d)

Providing adequate resources for process and performance improvement

e)

ALL THE ABOVE

2.

Implementation Infrastructure refers to everything that is needed to implement, perform, and sustain the organisation’s set of processes, which include

a)

Resource availability aligned to needs

b)

Funding to perform the processes

c)

Training to perform the process activities relevant to assigned responsibilities

d)

Objective process evaluations to ensure that work is performed as intended

e)

ALL THE ABOVE

3.
Four Stages of Process Disciplines:
a)
Conscious
b)
Disciplined
c)
Ad Hoc
d)
Unconscious
e)
ALL THE ABOVE
4.
A series of actions or steps taken in order to achieve a particular end.
a)
Capability
b)
Maturity
c)
Model
d)
Process
e)
Practice
5.
The extent of someone's or something's ability to do something means…
a)
Maturity
b)
Model
c)
Capability
d)
Practice
e)
Performance
6.
Practice Capability Level is defined by…
a)
Process Implementation and Persistence
b)
Process Performance and Process Improvement
c)
Continuous Improvement
d)
None of the above
7.
The routine way of doing business and following and improving processes that an organization uses as part of its corporate culture. This describes the term:
a)
Best Practices
b)
Lessons Learned
c)
Persistence & Habit
d)
Optimization
8.
If people continue to consciously follow the process for several iterations, they ultimately transition to the point where they are unconsciously following the process.
a)
true
b)
false
9.
The practices in Implementation Infrastructure (II) and Governance (GOV) should be allied to every practice areas.
a)
true
b)
false
10.

The Implementation Infrastructure (II) Practice Area ensures that the processes important to an organization are persistently and habitually used and improved.

a)

true

b)

false