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Introduction to IT and ITeS

Total questions: 12

Worksheet time: 9mins

Name
Class
Date
1.

What is the full form of ITeS

a)

Information Technology Enabled Services

b)

Information Telecommunication Enabled Services

c)

Information Time Enabled Services

2.

Full form of BPO

a)

Business Production Office

b)

Business Process Outsourcing

c)

Business Profit Output

d)

Business Printing Organization

3.

Full form of GIC

a)

Global Input Centres

b)

Global Income Centres

c)

Global In-come Collectors

d)

Global In-house Centers

4.

Full form of CAD

a)

Computer Auto Design

b)

Computer Accident Design

c)

Computer Audio Disk

d)

Computer-Aided Design

5.

(a)   is used to to record

the activities of the brain.

6.

The organizations within the IT-BPM industry are categorized as-

a)

ISP, IPN, CAM

b)

BPO, LMS, HTP

c)

BPO, HTP, ISP

d)

MNC, ISP, GIC

7.

(a)   is used to display the physiology of the

heart and it displays the movements inside the heart.

8.

Select BPO services

a)

Financial and Accounting Services

b)

Revenues and size of operations

c)

E-Publishing and Web Promotion

d)

Multimedia and Design Services

e)

Revenues and size of operations

9.

How to ensure that IT is safe?

a)

Use antivirus software.

b)

Delete your data every day

c)

Send your personal information to strangers

d)

Back up your data regularly.

10.

Which of the following is the main sector of the IT-BPM industry?

a)

IT services

b)

MNC

c)

CAM

d)

HTP

11.

Customer Relationship Management is an example of

(a)  

12.

IT includes

a)

Hardware

b)

Software

c)

Both

d)

Everything