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Supply-PKT-June-1

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

What need to be done here ?

a)

This Profile picture is good to go

b)

Reject the profile picture under Not upto standards.

c)

Crop the Photo from DL and Upload here.

d)

Simply disconnect the call seeing this Profile Picture.

2.

Minimum redeem amount for Bangalore is ______?

a)

INR 100

b)

INR 1

c)

INR 10

d)

No Limit

3.

Karim called a captain for activation, but the captain is suffering with COVID and he will get activated later, what disposition need to be done?

a)

NOT_INTERESTED SUP>>No Specific Reason

b)

NOT_INTERESTED SUP>>Not Interested in Food Delivery

c)

NOT_INTERESTED SUP>>Due to Covid 19 //Lockdown

d)

CALL BACK FUTURE PROSPECT>>Health Issue

4.

Which city has Rapido PLUS?

a)

Bangalore

b)

Hyderabad

c)

Delhi

d)

Kolkata

5.

Rajesh called to Rohit for Zomato Service addition,who is from Chennai, while explaining, Rohit said for every ride he is charged 5% addition, why it is so...?

a)

Because Rohit didn't upload his PAN/aadhaar Card

b)

Platform charge Changed

c)

Rider busy Penalty

d)

None of the above

6.

What is the current Platform Charges for Bangalore..?

a)

10%

b)

15%

c)

20%

d)

5%

7.

While Pitching for LR ,captain says, I have Not Applied for Job,NI, What should be the resolution..?

a)

Should explain about Flexible timing,Earning Capacity.

b)

Explain the Pay slab in detailed based on the service

c)

Dispose the call as NI,No specific reason

8.

Ranjan is a captain from Kolkata who is not interested in the services because he said he is facing the RTO issue, after doing the objection handling, still, he said not interested in it, so what will be the disposition?

a)

Not Interested>>Due to RTO/POLICE Issues

b)

Not Interested>>NI due to penalty

c)

Not Interested>>No specific reason

d)

Not Interested>>NI in Food delivery

9.

A captain from Jaipur has traveled 95 mins & 12 kms in hire services, so what will be the total amount he will be getting.

a)

221 Rs

b)

250 Rs

c)

150 Rs

d)

158 Rs

10.

Rapido Provides Covid insurance with 20,000 sum assured for Captains who all are infected with Covid.

a)

True

b)

False

11.

Is this DL Eligible for Bike taxi activation..?

a)

NO

b)

YES

12.

What is the Error in this profile...?

a)

Space Between DL number, which is incorrect

b)

Profile name & DL name not matching

c)

Its Just Perfect

d)

None of the above

13.

Pulsar 200 RS & Jawa Perak bike are eligible for Bike taxi activations...?

a)

No

b)

Yes

14.

What is the Captain Covid loan eligibility?

a)

Captain Should've completed More than 1 year with Rapido.

b)

Has done orders after April 2021.

c)

The top number of rides during this period.

d)

credit score should be good

e)

The PAN should belong to the captain.

15.

What is the Max Amount provided for a captain via Covid Loan?

a)

up to lakh

b)

10,000 INR. (Can vary up to 10K INR based on Captain credit score)

c)

No Limit

d)

50,000 INR. (Can vary up to 10K INR based on Captain credit score)

16.

Which of the below cities does not have "Delivery" service for Auto Captains ?

a)

Bangalore

b)

Jaipur

c)

Hyderabad

d)

Trichy

e)

Vizag

17.

If Any captain complains, that he is facing the app issue, with the error as "Not allowed to use this APP" what should be the resolution?

a)

Please confirm with the captain whether he has registered in the partner manager app. If the captain is registered in the Partner manager app, he cannot become a captain with the same number.

b)

Please confirm with the captain whether he has registered in the Customer app. Resolution: If the captain is registered in the Customer app, he cannot become a captain with the same number.

c)

Just Logout & Login he will be able to Login

18.

Buddy pay payment Link will be active for......... Minutes.

a)

15

b)

10

c)

50

d)

5

19.

Radha Ramana is a captain who has not uploaded Vehicle RC,what agent should do...?

a)

Probe when he will upload, explain benefits and collect CB timings and dispose accordingly.

b)

The agent Should probe for Vehicle Number from the captain and should validate the vehicle number from Parivahan and if the Vehicle name is matching with the DL Name, then the agent should attach the online copy from the parivahan and approve the same.

20.

Currently which cities have Referral bonus...?

a)

Kolkata

b)

Jaipur

c)

Bangalore

d)

Delhi