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Introduction - e-commerce basis

Total questions: 19

Worksheet time: 29mins

Name
Class
Date
1.

Which of the following is not a function of E-Commerce?

a)

marketing

b)

selling

c)

shipping

d)

purchasing

2.

Which type of e-commerce focuses on consumers dealing with each other?

a)

B2B

b)

B2C

c)

C2C

d)

C2B

3.

E-Commerce is the process of buying, selling or exchanging products, services or information in a digital environment.

a)

TRUE

b)

FALSE

4.

Types of e commerce transactions are

a)

B2C

b)

C2C

c)

C2B

d)

A2B

5.

_____ refers to all aspects of operating an online business.

a)

Retail

b)

E-business

c)

Wholesale

d)

E-commerce

6.

What is the reason why people make online purchases?

a)

is that they can shop whenever they want, 24/7

b)

Is because they avoid to drive or walk to the stores.

c)

because the transactions are easy.

d)

You don´t touch money because is dirty.

7.

The automatic recurring purchase of a product or service on a regular basis until the subscriber chooses to cancel.

a)

Subscription

b)

Digital products

c)

Physical product

d)

Wholesale

8.

Any tangible good that requires inventory to be replenished and orders to be shipped to customers as sales are made

a)

Subsricption

b)

Digital product

c)

Physical product

d)

Service

9.

Which of the following keeps track of all the items the customer plans to purchase?

a)

Digital shopping cart

b)

Product sources

c)

Website

d)

Invoice

10.

Which e-commerce type, such as photos, music files, or online courses, can you download to your device?

a)

Software

b)

Digital goods

c)

Services

d)

Physical goods

11.

Which e-commerce type does a person provide online such as a tutoring lesson or health coaching session?

a)

Digital goods

b)

Services

c)

Physical goods

d)

Software

12.

E-commerce includes two types of businesses, ​ (a)   and ​ ​ (b)   ​

Choose from the below words
pure e-commerce
click-and-mortar
brick-and-mortar
services
13.

Why would a store with a physical location make their products available for sale online? Select three.

a)

It is easier to contact customers.

b)

Customers enjoy browsing inventory online.

c)

Online shopping can drive in-store traffic.

d)

Customers prefer the convenience of shopping online.

14.

​ (a)   are businesses that sell online and in person, while ​ (b)   sell exclusively in person.

Choose from the below words
Click-and-Mortars
Brick-and-Mortars
15.

The page where a visitor enters a website is called (a)  

16.

The total number of visits a website receives is called (a)   .

17.

The completion of an activity that contributes to a brand’s success. These often include purchases or new subscribers.

a)

Conversion

b)

Traffic

c)

Visit

d)

Sale

18.

A software solution that allows you to sell products or services online.

a)

e-commerce platform

b)

Website

c)

Application

d)

Shopping cart

19.

Which of the following are things that can be sold online through e-commerce? Select all that apply.

a)

Software

b)

Services

c)

Physical goods

d)

Brick-and-mortar stores