WorksheetsMaxis Fibre & Broadband
Total questions: 14
Worksheet time: 42mins
How many Samsung Smart TV on Zerolution is allowed per NRIC?
No limit
2
6
1
Can I sign up Samsung Smart TV with Zerolution if I have an Apple TV 4K on Zerolution contract?
YES
NO
I'm an existing Maxis Postpaid Unlimited customer with Fibre 500mbps. I'm currently contracted with 2 FREE Mesh. Can I change my subscription to Maxis Family Plan? What will happen to my existing Fibre and FREE Mesh contract?
You can change to Maxis Family Plan and the penalty for the existing contract on FREE Mesh will be waived (if any).
You can change to Maxis Family Plan with 500Mbps but the FREE Mesh contract needs to be terminated and an Early Termination Fee will be charged.
You can only change to Maxis Family Plan once your FREE Mesh contract expired.
You are allowed to change and continue to serve your FREE Mesh contract as long as you stay on 500/800 Mbps Fibre.
I just recently sign up with Maxis Unlimited Postpaid 158 with Maxis Home 4G WiFi bundle. I have 3 Share Lines active in the same account. Can I change my subscription to Maxis Family Plan?
Yes, you may change your rate plan to Maxis Family Plan and all your active Share Lines will be changed to Maxis Family Plan Supplementary
You can only change your rate plan to Maxis Family Plan once you have completed your 24 months contract (if any).
You can only change to Maxis Family Plan if you want to change your subscription from Maxis Home 4G WiFi to Maxis Fibre
You can only change your Principal line and Maxis Home 4G WiFi to Maxis Family Plan but your existing active Share Lines need to be transferred out to another account
I just subscribed to Maxis Family Plan with Fibre 30Mbps package. I feel that the speed is not enough based on my daily internet usage. Can I increase the fibre speed and what will happen to my Maxis Family Plan contract?
You are not allowed to change your Fibre speed while still in contract
You can only terminate your current subscription, pay Early Termination Fee and sign up for a new contract with your preferred Fibre speed
You can upgrade your Fibre speed with additional monthly charges and no change for your contract active date
You are allowed to upgrade your Fibre speed but your contract will be refreshed
Which of the following are correct about the all-new Maxis Home 4G WiFi plan?
i) Maxis Home 4G WiFi offers unlimited data
ii) Combine any of the Maxis Postpaid plan with Maxis Home 4G WiFi to enjoy unlimited data for all lines within same family
iii) It is MANDATORY to sign up Maxis Home 4G WiFi with a home router
iv) Maxis Home 4G WiFi offers home router on Normal Device Contract and Smart TV on Fibre Zerolution Contract
I, II
III only
I, II, IV
III, IV
Mary is NEW Maxis customer and she does not has any existing line. She signed up Maxis Home 4G WIFi plan and also get a home router on Normal Device Contract (K2).
Which of the following is incorrect?
Mary's Maxis Home 4G WiFi plan is tied up with a 12-month Contract
Mary's Maxis Home 4G WiFi plan is tied up with a 24-month Contract
Mary is required to pay rate plan advance payment and device advance payment amounting to RM276
Device advance payment will be refunded to Mary's account in the next 2 months
How many units must I purchase Mesh WiFi as a first-time user?
1
2
3
6
For a customer subscribing to Maxis Unlimited Postpaid & Fiber plan, what are the services required to be merged in to a single account?
I. Maxis Unlimited Postpaid 4G Backup Services (Optional)
II. Principle & all share lines
III. Maxis Fiber
IV. Home Voice
I, III, IV
I, II
II, III, IV
All of the above
If you have subscribed to Maxis Unlimited Postpaid and Fibre Plan, the Maxis 4G Backup is a complimentary backup service which will automatically turns on whenever Maxis Fibre is interrupted. The 4G Backup service comes with ________ contract and is an optional. Early termination of either Maxis Postpaid or Maxis Fibre or exit from Maxis Unlimited Postpaid and Fibre plan will trigger early termination fee of _________.
12-month; RM200
24-month; RM200
2-month; RM138
24-month; RM299
Can I use the 4G Dongle & Maxis Unlimited Postpaid 4G Backup SIM on my laptop?
YES
NO
Bernice is on standalone fiber 300 Mbps, can she take up Samsung TV 65" if she pass the credit check?
YES
NO
DECT phone is made available to customers that sign up for NEW Maxis Fibre with voice unlimited. DECT phone is given to customers at the point of installation.
Existing customers that changed their plan from Home Voice Pay-Per-Use RM0 to Home Voice Unlimited RM10 is also eligible for the DECT phone as well.
YES
NO
Customers are allowed to switch from Maxis Home 4G WiFi to Maxis Fibre. Penalty for Home Modem on Maxis Home 4G WiFi will be waived when moved to Fibre, except for Samsung Smart TV on Zerolution.
TRUE
FALSE
