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Module 4: Staffing QUIZ

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Which function of management aims to recruit capable, flexible and committed people, managing and rewarding their performance and developing their key skills to the benefit of the organization?

a)

Organizing

b)

Leading

c)

Staffing

d)

Planning

2.

The Workforce Plan or HR Plan has four components. Which of the following is not part of workforce planning?

a)

Recruitment

b)

Training

c)

Appraisal

d)

Coordinating

3.

Which of the following refers to a detailed list of the job to be filled including the duties and responsibilities of the staff?

a)

Job Description

b)

Person Specification

c)

Job Title

d)

Employee handbook

4.

Which step of the recruitment and selection process involves analyzing the qualities and skills being looked for from the applicants?

a)

Establishing the nature of job vacancy

b)

Drawing up a person specification

c)

Preparing a job advertisement

d)

Drawing up a short list of applicants

5.

Which step of the recruitment and selection process involves questioning the applicant about their skills, personalities, experiences and see if they fit the culture of the organization?

a)

Establishing the nature of job vacancy

b)

Conducting interview

c)

Preparing a job advertisement

d)

Drawing up a short list of applicants

6.

James is a newly hired assembler at Speedy Cellular. He will spend his first week with Jane, a veteran assembler, who will work side by side with James, showing him each step of the assembly process as he assembles the phones. Why is this an example of on-the-job training?

a)

Because James has only one mentor

b)

Because James is learning from a more experienced co-worker

c)

Because James is developing his interpersonal skill by working with Jane

d)

Because he is newly hired and has no prior experience in that area

7.

Which type of training is given to new recruits to introduce the organization and its culture?

a)

Induction Training

b)

On-the-job Training

c)

Off-the-job Training

d)

Behavioral Training

8.

Which type of training is considered to be expensive but maybe helpful in dispensing new knowledge and ideas to the organization?

a)

Induction Training

b)

On-the-job Training

c)

Off-the-job Training

d)

Behavioral Training

9.

Which type of training aims to develop the thinking and processing skills to make effective decisions?

a)

Induction Training

b)

On-the-job Training

c)

Cognitive Training

d)

Behavioral Training

10.

A smart, qualified engineer at a top software company received a phone call from a recruiter at a competing firm. The recruiter offered the engineer higher compensation or other incentives if they resign from their current firm and take a role at the competing firm. If the engineer agrees, which best describes this situation?

a)

Job Poaching

b)

Job Recruiting

c)

Job Hiring

d)

Job Transferring

11.

Which of the following allows employees and their employers to review performance during a given timeframe?

a)

Recruitment

b)

Training

c)

Appraisal

d)

Dismissal

12.

Staff members are encouraged to review and assess their own achievements and performance. Which of the following describes this situation?

a)

Self-appraisal

b)

Employee-initiated review

c)

360-Degree Feedback

d)

Summative Appraisal

13.

A new employee wants to know how he is currently doing in his new job and whether he is meeting the standards of the organization. He talked to his manager about this matter. Which of the following describes this situation?

a)

Self-appraisal

b)

Employee-initiated review

c)

360-Degree Feedback

d)

Summative Appraisal

14.

Employees receive confidential, anonymous feedback from the people who work around them. Which best describes this situation?

a)

Self-appraisal

b)

Employee-initiated review

c)

360-Degree Feedback

d)

Summative Appraisal

15.

An employee who has to leave a business may occur in three ways. Which of the following is not one of them?

a)

termination

b)

dismissal

c)

redundancy

d)

promotion

16.

The COVID-19 pandemic has brought adverse impact to many organizations forcing them to let go of some of their employees. Which of the following best describes this situation?

a)

termination

b)

dismissal

c)

redundancy

d)

promotion

17.

Jane has recently got married and is planning to build a family. She decided to leave her company to focus on this new stage of her life. Which best describes this situation?

a)

termination

b)

dismissal

c)

redundancy

d)

breach of contract

18.

Mark was caught bad-mouthing his company in his personal social media. Also, he has been reported by his colleagues creating a hostile work environment several times. Hence, after careful investigation and due process, the company decided to fire Mark. Which best describes this situation?

a)

termination

b)

dismissal

c)

redundancy

d)

unethical acts

19.

Aloja has been showing superior performance in her current job for the past three years. After deliberation, the management has decided to give merit to her competence. Which employee movement best describes this situation?

a)

demotion

b)

promotion

c)

transfer

d)

enrichment

20.

The basic purpose of an employee relations area within the human resources department is to maintain solid working relationships between the employer and employees.

a)

True

b)

False