WorksheetsIBM110-1C-FinalExam
Total questions: 40
Worksheet time: 41mins
The process by which a firm's managers evaluate the future prospects of the firm and decide on appropriate strategies to achieve long-term objectives is called ________.
strategic planning
strategic delegation
organizational design
product planning
________ is the framework that managers apply to determine the competitive moves and business approaches that run the company.
Competition
Growth
Strategy
Vision
Roch, a Swiss chocolate company, recently opened a manufacturing unit in Spain. The purpose of this move was that Roch wanted to avoid Spain's high import tariffs. Which of the following reasons prompted Roch to open the manufacturing unit in Spain?
customer demands
trade barriers
globalization of competitors
growth opportunities
One pressing reason for many large firms to expand overseas is to seek economies of scale.
True
False
________ are usually difficult for competitors to imitate and represent a major focus for strategic development at the corporate level.
Break-even points
Comparative advantages
Absolute advantages
Distinctive competencies
A ________ is an assessment of a firm's capabilities relative to those of its competitors as pertinent to the opportunities and threats in the environment for those firms.
PEST analysis
transactional analysis
SWOT analysis
break-even analysis
Which of the following is the first step in developing a successful export strategy?
identification of a potential market
match market needs to the company's abilities
initiation of meetings
commitment of resources
Core competencies are challenging and at times difficult for competitors to imitate.
True
False
Offshoring is when a company moves one or all of its factories from the host country to the home country.
True
False
________ is the process by which a firm gradually changes in response to global competition; domestic market saturation; and the desire for expansion, new markets, and diversification.
Segmentation
Integration
Segregation
Internationalization
A ________ structure is the ideal way to organize work when global integration is more important than local responsiveness and the industry structure encourages cost leadership.
decentralized
matrix
divisional
functional
Small firms typically start their international involvement by getting involved in exporting.
True
False
Which of the following is the most common form of organizing foreign operations in which divisions are created to cover various regions?
global functional structure
global geographic structure
global product structure
matrix structure
Marketing-oriented companies, such as Nestlé and Unilever, which produce a range of products that can be marketed through similar channels of distribution to similar customers, will usually opt for the ________.
domestic structure plus foreign subsidiary
global geographic structure
matrix structure
domestic structure plus export department
A ________ is a hybrid organization of overlapping responsibilities.
functional structure
divisional structure
product structure
matrix structure
Which of the following refers to focusing on and specializing in specific markets?
integration
implementation
differentiation
globalization
________ refers to an organization running its operations and opening subsidiaries worldwide right from the beginning.
International joint venture
The subordinateship phenomenon
The born-global phenomenon
Outsourcing
________ refers to the ability to manage across national boundaries, retaining local flexibility while achieving global integration.
Positioning
Globalization
Transnational capability
Filtering capability
To be effective, an organizational structure should ________.
not accommodate overlapping responsibilities
be rigid
be highly adaptable to the changing needs of the company
be the same as that of its competitors
Which of the following should ideally dictate the organizational structure and staffing needs of the firm?
the firm's customers
the size of the firm
the firm's strategy
the firm's short-term objectives
________ are employees assigned to a country other than their own.
Host-country nationals
Inpatriates
Third-country nationals
Expatriates
A(n) ________ policy is likely to be used where a company notes the inadequacy of local managerial skills and determines a high need to maintain close communication and coordination with headquarters.
global
regiocentric
polycentric
ethnocentric
________ are familiar with company goals, products, technology, policies, and procedures; they know how to get things accomplished through headquarters.
Expatriates
Parent-country nationals
Third-country nationals
Host-country nationals
________ are familiar with company goals, products, technology, policies, and procedures; they know how to get things accomplished through headquarters.
Expatriates
Parent-country nationals
Third-country nationals
Host-country nationals
In ________, operations outside the home country are managed by individuals from the host country.
vertical integration
horizontal integration
ethnocentric staffing
polycentric staffing
In which of the following staffing approaches, are the best managers recruited from within or outside of the company, regardless of nationality?
geocentric staffing approach
global staffing approach
ethnocentric staffing approach
polycentric staffing approach
A global staffing policy ________.
avoids recruiting third-country nationals
relies primarily on local managers to fill key managerial positions abroad
is overly in favor of filling key managerial positions with people from headquarters
provides a greater pool of qualified and willing applicants from which to choose
Who, among the following, when used to manage subsidiaries, usually brings more cultural flexibility and adaptability to a situation?
parent-country nationals
home-country nationals
managers with minimal global exposure
third-country nationals
Recruiting managers from Latin America for a position in Brazil is an example of ________.
global staffing approach
ethnocentric staffing approach
regiocentric staffing approach
polycentric staffing approach
More recently, a staffing option known as ________ has been utilized to provide a linking pin between the company's headquarters and local host subsidiaries.
expatriates
inpatriates
transpatriates
migrants
Expatriate failure, defined in broad terms, refers to the ________.
manager's premature return home due to poor job performance
manager's miscues, which give competitors a market advantage
unintentional dilution of the company's core competency
poor expatriate selection procedures of the MNE
A state of disorientation and anxiety that results from not knowing how to behave in an unfamiliar culture is called ________.
culture shock
enculturation
cultural contingency
acculturation
Which of the following most likely occurs when a manager is transferred to another part of the country where there are significant cultural differences?
culture shock
subculture shock
expatriation
repatriation
Alienation or lack of support from headquarters is one of the major causes of expatriate failure.
True
False
Effective human resource management of a company's global cadre ends with ________.
allocation of an overseas assignment to the executive
successful repatriation of the executive into company headquarters
preparing the executive for cultural differences
providing foreign-language training to the executive
The psychological process of readapting to one's home culture after working in a host-country culture is called ________.
social loafing
assimilation effect
reverse culture shock
expatriate failure
Which of the following is the primary benefit for a firm that carefully manages its expatriates' careers?
creating global opportunities for junior managers
retaining managers with global experience and skills
maintaining close connections with national subsidiaries
recruiting fresh college graduates for global management positions
) ________ is an acquired skill that refer(s) to making decisions with less information and more uncertainty about the process and the outcome.
Technical skills
Managerial skills
Multiple perspectives
Tolerance for ambiguity
A repatriated manager says, "I learned to understand situations from the viewpoint of local employees and businesspeople when I worked overseas." Which of the following acquired skills is the manager referring to in this instance?
technical skills
multiple perspectives
managerial skills
tolerance for ambiguity
The members of ________ interact through computer-mediated communication systems and are linked together across time, space, and organizational boundaries.
virtual teams
primary groups
local teams
cliques
