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BENCHMARKING

Total questions: 20

Worksheet time: 2hrs 40mins

Name
Class
Date
1.

Benchmarking is centred on comparing the relative efficiency of modes, modal combinations and modal interfaces

a)

True

b)

False

2.

The common practice of overall benchmarking is to search for industry or functional activities or outputs that can be classified as best in class, as world-class, or as representing best practice.

a)

True

b)

False

3.

Which are the requirement for performance measurement:

a)

Transit Time

b)

Logistics Cost

c)

Risk

d)

Reliability

4.

Policy makers, infrastructure and facility operators, shippers and transport operators are involved in benchmarking

a)

True

b)

False

5.

Which item in travel time of major measures of performance are true?

a)

In vehicle travel time

b)

Transfer time

c)

Access time/accessibility

d)

Waiting time

6.

Which item in Monetary Cost of major measures of performance are true?

a)

In vehicle travel time

b)

Transfer time

c)

Out of pocket cost

d)

Waiting time

7.

Besides its impact on perceived time by travellers, the safety factor may have other impacts on the user’s decision making before planning the travel

a)

True

b)

False

8.

Which one is true?

a)

User perspectives: travel cost, safety

b)

User perspectives: maintain the balance of its income and expense during the operation

c)

User perspectives: concern can be considered as independent, and their relative weight in the final decision largely depends on the current need and the policy maker’s final call.

d)

User perspectives: includes travel cost, safety, reliability, travel flexibility and etc

9.

Which one is true?

a)

Supplier’s perspective : travel cost, safety

b)

Supplier’s perspective : maintain the balance of its income and expense during the operation

c)

Supplier’s perspective : concern can be considered as independent, and their relative weight in the final decision largely depends on the current need and the policy maker’s final call.

d)

Supplier’s perspective : includes travel cost, safety, reliability, travel flexibility and etc

10.

Which one is true?

a)

Logistics costs: Transport, warehousing, and transhipment.

b)

Logistics costs : influences inventory carrying costs and inventory cycle time, is supply-chain management

c)

Transit time: Transport

d)

Transit time: transhipment.

11.

Which one is true?

a)

Logistics costs: Transport, warehousing

b)

Logistics costs : influences inventory carrying costs and inventory cycle time, is supply-chain management

c)

Transit time: Transport

d)

Transit time:It strongly influences inventory carrying costs and inventory cycle time, is supply-chain management.

12.

Form consumers’ perspective (better services at lower prices

a)

True

b)

False

13.

Shippers’ and logistics service providers’ perspective better services at lower cost

a)

True

b)

False

14.

Government perspective balance between efficiency and environmental friendliness of logistics, improvement in transport safety

a)

True

b)

False

15.

The coordination in scheduling requires long-term cooperation and agreement between modes, and hence more easily implemented when the same company owns the both

a)

True

b)

False

16.

Physical Integration. This refers to the degree of geographic, instrumental and structural involvement between stations, and may as well lies in the architectural design. Physical integration can also provide the sense of “inside the system”, however, not on an easily quantifiable base.

a)

True

b)

False

17.

Flexibility has similar properties as accessibility, which is also an alternative specific “weakest link” factor.

a)

True

b)

False

18.

The agencies do not rely on the government’s subsidy.

a)

True

b)

False

19.

Disaggregate factors are:

a)

reliability

b)

safety

c)

time

d)

money

20.

Aggregate factors are:

a)

reliability

b)

safety

c)

time

d)

money