Free Printable XI Ch.5 REVISION TEST

1.

"It refers to contracting out the activities the requiregreaterskill,knowledge,education expertise to handle." Which of the following concept is referred in above statement?

a)

BPO

b)

(b) KPO

c)

(c) Smart Card

d)

(d)CreditCard

2.

B2B commerce means

a)

Firm's interactions with other business

b)

Firms interactions with its customers

c)

Firms internal processes

d)

None of the above

3.

Find the odd one with regard to e-business.

a)

Convenience

b)

(b) High Speed

c)

(c) Global Access

d)

(d) Personal Touch

4.

The transactions through the website of flipkart or Amazon is an example of

a)

(a) B2B

b)

(b) B2C

c)

(c) C2C

d)

(d) Intra-B

5.

Mrs. Payal purchased a smart phone from Apple Company through internet is a

activity.

a)

B2B

b)

(b) B2C

c)

(c) C2C

d)

(d) Intra-B

6.

Tata Ltd ., purchased tyres from MRF Ltd. This is an example of

a)

B2C Commerce

b)

(b) C2C Commerce

c)

(c) Intra B Commerce

d)

(d) B2B Commerce

7.

VIN (Virtual Private Network) is an example of

a)

B2B

b)

(b) B2C

c)

(c) C2C

d)

(d) Intra B-

8.

OLX is an example of which of the following category of e-business:

a)

B2B

b)

(b) B2C

c)

(c) C2C

d)

(d) Intra B

9.

Sending quotations of supplying raw material by one businessman to another is called

a)

(a) B2B

b)

(b) B2C

c)

(c) C2C

d)

(d) Intra B

10.

We can move towards paper less society by using

a)

(a) Traditional Business

b)

(b) e-business

c)

(c) Both (a) and (b)

d)

(d) None of the above

11.

The common name for B.P.O is

a)

Call centre

b)

(b) Contract centre

c)

(c) Subsidiary

d)

(d) None of the above

12.

Getting business task accomplished from an outside agency is

a)

(a) B2B

b)

(b) B2B

c)

(c) B.P.O

d)

(d) franchise

13.

Common name for ATM, Debit Card, Credit Card, Metro card, etc ., is:

a)

Electronic Card

b)

(b) Smart Card

c)

(c) Visa Card

d)

(d) MasterCard

14.

KPO is specialised in which type of Business activities?

a)

Highly specialised units

b)

(b) Routine

c)

(c) Software development only

d)

(d)None of these

15.

We can reach large number of customers in:

a)

(a) Traditional business

b)

(b) e-business

c)

(c) Both (a) and (b)

d)

(d)None of the above

16.

Which of the following is NOT a disadvantage of outsourcing?

a)

Sweat shopping

b)

(b) Ethical concerns

c)

(c) Confidentiality

d)

(d) Quest for excellence

17.

Which one of the following is used to avoid transactional risk?

a)

Encryption

b)

(b) Credit card authentication

c)

(c) Cyber cells

d)

(d) Digital cash

18.

In outsourcing the process may be outsourced to

a)

Captive BPO unit

b)

(b) Horizontals

c)

(c) Verticals

d)

(d) All of these

19.

Video conferencing is an example of which type of e-business transaction

a)

(a) B2B

b)

(b) B2C

c)

(c) C2C

d)

(d) B2E

20.

20. B2C commerce means

a)

(a) Firm's interaction with other business firms

b)

(b)Firm's interaction with its cutomers

c)

(c) Firm's interaction with its own departments

d)

(d) None of the above

XI Ch.5 REVISION TEST

Total questions: 20

Worksheet time: 10mins

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