wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

GCSE - 2.5

Total questions: 20

Worksheet time: 14mins

Name
Class
Date
1.

______________ is a practice of moving employees between jobs in an organization.

a)

Job rotation

b)

Job enlargement

c)

Job simplification

d)

Job enrichment

2.

___________________ involves providing more autonomy, greater scope for personal achievement and recognition, more challenging and responsible work and more opportunity for individual advancement.

a)

Job Simplification

b)

Job Enlargement

c)

Job Enrichment

d)

Job Rotation

3.

______________ is a document that states an overview of the duties, responsibilities, and functions of a specific job in an organisation.

a)

Job Simplification

b)

Job Enlargement

c)

Job Specification

d)

Job Description

4.

The unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom is termed _____.

a)

a. chain of command

b)

b. authority

c)

c. span of control.

d)

d. unity of command

5.

The _____ refers to the number of subordinates that a manager directs.

a)

A. span of control

b)

B. unity of command

c)

C. chain of command

d)

D. decentralization principle

6.

In an organization that has high centralization, _____.

a)

the corporate headquarters is located centrally to branch offices

b)

all top level officials are located within the same geographic area

c)

action can be taken more quickly to solve problems

d)

top managers make all the decisions and lower level managers merely carry out directions

7.

26. The more that lower-level personnel provide input or are actually given the discretion to make decisions, the more _____ there is within an organization.

a)

centralization

b)

disempowerment

c)

work specialization

d)

decentralization

8.

Cultural bias is an example of

a)

Lines of communication

b)

Types of communication

c)

Barriers to communication

d)

Channels of communication

9.

How can we overcome communication barriers

a)

Minimize or eliminate noise in the environment

b)

Reduce the number of gestures that are used during communication

c)

Use technology to communicate effectively across physical barriers

d)

All of the above

10.

Which of the following best describes the term, training? When employees:

a)

Complete training modules online

b)

Watch colleagues

c)

Attend courses at college

d)

Learn the skills and knowledge required for them to perform their job roles effectively

11.

_____ is learning activities designed to help individual employee to grow but which are not confined to a particular job

a)

Training

b)

Education

c)

Development

d)

Skills

12.

The following are disadvantages of Informal Training EXCEPT

a)

Doesn't generate new ideas

b)

Lack of focus from employee

c)

Employees can carry out their jobs in a short span of time

d)

Trainers may pass on bad habits

13.

Formal Training is more likely to take place outside the workplace?

a)

True

b)

False

14.

_________ refers to the process of identifying and attracting job seekers so as to build a pool of qualified job applicants.

a)

Selection

b)

Training

c)

Recruitment

d)

Induction

15.

The poor quality of selection will mean extra cost on _______ and supervision.

a)

Training

b)

Recruitment

c)

Work quality

d)

None of the above

16.

As an employee I would be most motivated by...

a)

Remuneration

b)

Bonuses

c)

Comission

d)

Promotion

e)

Fringe Benefits

17.

Give an advantage of recruiting internally.

4 lines
18.

State one of the main impacts motivation can have on a business.

(a)  

19.

Draw a hierarchical structure with 3 levels where the middle managers have a span of control of 4.

20.

What does CV stand for?

a)

Curriculum Vitals

b)

Curriculum Vitae

c)

Curricular Vitae

d)

Circular Vitals