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WorksheetsMastering Conflict Management and Resolution at Work
Total questions: 10
Worksheet time: 3mins
It is nothing more than a difference of opinion or perspective between two or more people
Argument
Conflict
Fight
Not all conflicts are worth resolving
True
False
When you use compete in handling a conflict it is ‘’You win, I lose”
True
False
It is when you are too scared to speak your mind
Quiet and Passive
Crazy and Loud
Strong and Kind
It is when you speak you truth with a tone that conveys warmth
Quiet and Passive
Crazy and Loud
Strong and Kind
It is when you yell and confront the person
Quiet and Passive
Crazy and Loud
Strong and Kind
Different world view is not a factor why we have a conflict with some people
True
False
It is when we shut down our communication when we are misunderstood
Contempt
Blame, Defensiveness
Stonewalling
Forgiveness is a sign of strength
True
False
You have to create a safety when resolving conflict
True
False
