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DIPBUS T2 (G270) WQ - 10

Total questions: 60

Worksheet time: 43mins

Name
Class
Date
1.

___________ establishing control over the creation of record-keeping will create easy system to keep tracking of any documents.

a)

System control

b)

Records continuum theory

c)

Mandate and ownership of business process

d)

Environmental context

2.

The reason for keeping saving records:

a)

Detail tracking and planning

b)

Legal compliance

c)

Tax preparation (federal, state, and local)

d)

All of the above

3.

___________ represents the locus of all action. It is in this area that the business of action (all action) happens, including representations of actions in documents

a)

System control

b)

Records continuum theory

c)

Mandate and ownership of business process

d)

Environmental context

4.

This is related to the confidential files and the process of saving it

a)

System control

b)

Records continuum theory

c)

Mandate and ownership of business process

d)

Environmental context

5.

__________ records and documentation has to be in a safe environment.

a)

System control.

b)

Records continuum theory.

c)

Mandate and ownership of business process.

d)

Environmental context.

6.

Evidence of actions and transactions, support accountability which is tightly connected to evidence but which allows accountability to be treated, are related to processes, i.e. “information that is generated by and linked to work processes” [Thomassen, 2001, p 374]; and must be preserved, some for very short time and some permanently, all of the previous points are:

a)

Records characteristics.

b)

Records policies.

c)

Records procedures.

d)

Records laws.

7.

‘Business rules & guidelines’ would be considered:

a)

A policy.

b)

A Procedure.

c)

A characteristics.

d)

None of the above

8.

Knowledge management is the process of capturing, distributing, and _________ using knowledge.

a)

hopefully

b)

thoughtfully

c)

attentively

d)

effectively

9.
Images can contain a geographical location of where the picture was taken. This is stored in a special area of an image file called:
a)
Metadata
b)
File name.
c)
Compression area.
d)
Alpha-channel.
10.

Negotiation is used to:

a)

influence others' emotions.

b)

effect others' behaviors.

c)

change others' attitudes.

d)

all of the above.

11.

Every negotiation will to some extent be (select one):

a)

Position-based.

b)

Interest-based.

c)

Both Position-based and Interest-based.

d)

None of the above.

12.

Which of the following statements are true?

a)

Negotiation is a game.

b)

Negotiation is an art.

c)

Negotiation is a science.

d)

Negotiation is primarily the use of power-over tactics.

13.

What are the 5 negotiation "styles" for teachers

a)

1) Compromiser 2) Nibbler 3) Competitor 4) Problem Solver 5)Accommodator

b)

1) Aggressor 2) Competitor 3) Collaborator 4) Compromiser 5) Avoider

c)

1) Competitor 2) Problem Solver 3) Compromiser 4) Accommodator 5) Conflict Avoider

d)

1) Avoider 2) Competitor 3) Compromiser 4) Problem solver 5)Nibbler

14.

What can help you to negotiate with your students?

a)

Asking for more than needed

b)

Pushing for straight answers

c)

Background knowledge, personalities involved, building relationships, setting goals, formulating specific questions

d)

Emotive language, seeing situation as a win-lose, fearing rejection, distractions/interruptions, aggressiveness

15.

1. A persuasive speaker uses information to ______ the audience.

a)

A. Entertain

b)

B. Inform

c)

C. Convince

d)

D. Challenge

16.

6.Negotiation strategy is partly concerned with:

a)

A. searching for a common goal

b)

B. ending the discussion

c)

C. avoiding failure

d)

D. prolonging the length of the negotiation

17.

7.One’s negotiation objective should be:

a)

A. realistic

b)

B. social

c)

C. personal

d)

D. ideal

18.

8.The final aim of negotiation is to:

a)

A. end a dispute

b)

B. reach an agreement

c)

C. win at all cost

d)

D. implement an agreement between two parties

19.
Which job below is NOT associated with Accounting?
a)
Paying Bills
b)
Collecting Money
c)
Payroll Checks
d)
Pricing Items
20.
What role can someone in Management have?
a)
Meet Goals and Obligations
b)
Works with People in an Organization
c)
Use resources to accomplish Goals
d)
All Answers are roles of Management
21.
People in Operations field will...
a)
Complete behind the scenes paperwork
b)
Manage People
c)
Help develop skills
d)
Pay Bills
22.
The Human Resources Department
a)
Manage People
b)
Help Develop Skills
c)
Hire and Fire
d)
All of these are correct
23.
The process of recording and reporting the financial data for a business.
a)
Accounting
b)
Management
c)
Marketing
d)
Information Technology
24.
The process of leading and directing all or part of an organization.
a)
Management
b)
Marketing
c)
Information Technology
d)
Operations
25.
The process of creating, promoting, and presenting a product to the consumers.
a)
Marketing
b)
Information Technology
c)
Operations
d)
Human Resources
26.
The process of developing, installing, and implementing computer information systems and applications.
a)
Information Technology
b)
Operations
c)
Human Resources
d)
Accounting
27.
The activities involved in the day-to-day running of a business for the purpose of producing value for the steakholders.
a)
Operations
b)
Human Resources
c)
Accounting
d)
Marketing
28.

Which of these tasks would the Administration Function be responsible for?

a)

Printing and Keeping statistics

b)

Planning of budgets

c)

Hiring staff

d)

conducting interviews

29.

This type of business takes processed goods and creates finished products

a)

Processor

b)

Intermediary

c)

Manufacturer

d)

Wholesaler

30.

Handling money, paying bills, and creating statements and reports regarding money involves the ___________ function of business.

a)

Finance and accounting

b)

Management

c)

Marketing

d)

Production and procurement

31.

HTML is

a)

A computer language that is used to create documents or Web sites on the Internet

b)

A way to upload documents to a website

c)

A type of accounting software

d)

None of the above

32.

Cascading Style Sheets are used for:

a)

Washing out your motherboard

b)

Describing the presentation of a document written in a markup language

c)

A computer language that is used to create documents or Web sites on the Internet

d)

None of these

33.

World Wide Web Consortium (W3C) makes :

a)

Guidelines for best practices in web technologies

b)

Products for sale on Amazon

c)

Websites for new businesses

d)

Manufacturer specifications for software

34.

The World Wide Web Consortium (W3C) makes

a)

Guidelines for best practices in web technologies

b)

Products for sale on Amazon

c)

Websites for new businesses

d)

Manufacturer specifications for software

35.

When placing an online order, a customer should be able to

a)

Agree to the purchase

b)

Correct order mistakes

c)

Review their order

d)

All of the above

36.

A secure connection is necessary for

a)

Online payments

b)

Customer personal information

c)

Both a and b

d)

Neither a nor b

37.

A navigation bar on a website is a kind of

a)

Image

b)

box

c)

table

d)

heading

38.

CSS stands for

a)

Critical Style Sheet

b)

Cascading Style Sheet

c)

Cascading Source Sheet

d)

Critical Source Sheet

39.

What is stored as audio-visual records?

a)

Images

b)

Reviews

c)

Live activities

d)

Paper documents

40.

What is used to enhance heading text on a webpage?

a)

H1 tags

b)

Meta tags

c)

Head code

d)

Body code

41.

Image, Logo, Text are all types of

a)

Tables

b)

Content

c)

Layout

d)

Alignment

42.

The minimum information a business must provide is

a)

Just an email address

b)

Legal name of the business, contact information, a way for dispute resolution, and the location of business

c)

Email address, a form for complaints, name of the owner

d)

The business isn’t required to provide any information

43.

EFTPOS means:

a)

Electrical Finance Time at Point of Sell

b)

Electronic Funds Transaction at Point of Sale

c)

Electronic Funds Transfer at Point of Sale

d)

Electronic Funds Time at Pay of Sale

44.

Security Procedures at the Point of Sale is:

a)

a. include security when handling cash and cheques

b)

b. Include security for non-cash transactions only

c)

c. Include security for the cash drawer only

d)

d. Include security of all employees

45.

When the customer pays by cheque, the sales assistant should ensure that?

a)

The cheque is pre-signed

b)

Signed in his presence

c)

Cheque is post-dated

d)

All of the above

46.

Which of the following is an exchange between a buyer and a seller to an asset for payment?

a)

marketing transaction

b)

financial transaction

c)

sales transaction

d)

accounting transaction

47.

Financial transactions are recorded by

a)

alphabetical order

b)

chronological order

c)

sequential order

d)

ID numbers

48.

When the customer pays by cheque, the sales assistant should ensure that?

a)

The cheque is pre-signed

b)

Signed in his presence

c)

Cheque is post-dated

d)

All of the above

49.
The Government is interested in a business because:
a)
They will want to buy the products
b)
They want the business to comply with the law and pay taxes
c)
They want good quality products
d)
They want to be paid the money they are owed
50.
An internal stakeholder is:
a)
Supplier
b)
Bank
c)
Employee
d)
Local Community
51.
As a stakeholder, what interest would the employees have in a business?
a)
Following Legislations
b)
Business Relationships
c)
Payment Methods
d)
Staff Pay
52.

Tasks, and duties to complete daily routine is:

a)

Job Responsibility

b)

Self Responsibility

c)

Mutual Responsibility

d)

Job Safety Responsibility

53.

It is an element of a job description:

a)

Job Responsibility

b)

Self Responsibility

c)

Mutual Responsibility

d)

Job Safety Responsibility

54.

The best definition of a firm’s organisational culture is that:

a)

shows exactly what job everyone does

b)

shows the levels of management and division of responsibilities

c)

is a system of shared values, and beliefs, which directs how people behave in organizations.

d)

refers to the way in which products are made and pass through the factory.

55.

Where is my role and duties stated?

a)

Job description

b)

Job book

c)

Job identifier

d)

Job comparison

56.

What is the tool for organizational structure?

a)

Organizational diagram

b)

List diagram

c)

Organizational chart

d)

Organizational schedule

57.

_______________ is a term that is used to refer to the people who are in charge of running a business.

a)

Management

b)

Principals

c)

Officers

d)

Stakeholders

58.

Responsibility that is held by one person, beliefs, thoughts and own tasks:

a)

Job Responsibility

b)

Self Responsibility

c)

Mutual Responsibility

d)

Job Safety Responsibility

59.

Where is my role and duties stated?

a)

Job description

b)

Job book

c)

Job identifier

d)

Job comparison

60.

What is the tool for organizational structure?

a)

Organizational diagram

b)

List diagram

c)

Organizational chart

d)

Organizational schedule