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Business sector and Self-management

Total questions: 45

Worksheet time: 28mins

Name
Class
Date
1.

In today's world it is possible to completely avoid stress.

a)

True

b)

False

2.
When is it acceptable to be dishonest in a professional setting? 
a)
When it benefits the employee 
b)
When it benefits the client 
c)
When it benefits the supervisor 
d)
It is never acceptable to be dishonest.
3.
How should employees behave during interactions with clients and co-workers?
a)
Professionally
b)
Opinionated
c)
Judgmentally 
d)
Disrespectfully
4.
Pam is not a naturally organized person, but she is creating a time management plan to keep track of her daily tasks.  Which of the following is an important technique for her to follow?
a)
Prioritize tasks
b)
Do not schedule any breaks
c)
Plan personal business during the work day
d)
All of the above
5.

Using slang or texting abbreviations is effective and appropriate in professional writing.

a)

True

b)

False

6.

Which of the following goals is specific?

a)

I want to run faster

b)

I want to improve my marks

c)

I want to meet 10 new people

d)

I want to travel more

7.

What does the M in SMART stand for?

a)

Maximum - there are no limits for goals

b)

Memorable - a goal must be easily remembered

c)

Measurable - a goal must have some kind of number attached so you have a way to know if you are reaching the goal.

d)

Mental - you have to be able to think about the goal.

8.
What does the R in SMART stand for?
a)
Responsible -a goal must allow you to take charge.
b)
Realistic - a goal must be realistic in how long it will take and the steps taken to achieve it.
c)
Respectful - a goal must allow you to be kind and polite.
d)
Repeatable - you must be able to do the goal over and over again.
9.
What does the T in SMART stand for?
a)
Time-bound - the goal must be reached within a specific length of time.
b)
Thoughtful - a goal must take into account the feelings of others.
c)
Transferable - a goal should be able to be shared with other people.
d)
Trust-worthy - a goal should be worthy.
10.

This guy wants to appear more professional at work, which SMART goal is best for him?

a)

I will obey the dress code every day for the following month

b)

don't wear bandanas to work

c)

go to work and wear what you want for a month

d)

come to work perfectly dressed from now on

11.

Stress is the same for everybody.

a)

True

b)

False

12.

It is okay for a manager to ask employees to work extra hours everyday because they are paid for it.

a)

True

b)

False

13.

When manufacturing products it is important to adhere to the OHS act which is an acronym for...

a)

Occupational hazard safety act

b)

Occupancy health and safety act

c)

Occupational health and safety act

d)

Occupational health and seriousness act

14.

Advertising a sale at your store when there is no sale just to get customers into your store is an example of...

a)

False advertising

b)

Bad advertising

c)

Smart advertising

d)

Smart marketing

15.

Hiring friends to work at your company is known as...

a)

Nepotism

b)

Cronyism

c)

Exploitation

d)

conflict of interest

16.

Asking customers to sign a contract that they cannot read is an example of...

a)

exploitation

b)

cronyism

c)

conflict of interest

d)

professionalism

17.

The King Code was developed to improve...

a)

professionalism in the workplace

b)

safety in the workplace

c)

corporate governance in companies

d)

organisational culture in companies

18.

Your colleague has stolen from work and you report them to the manager. This is an example of...

a)

snitching

b)

whistle blowing

c)

unprofessionalism

d)

conflict of interest

19.

The product in the image is an example of a...

a)

industrial good

b)

final good

c)

intermediate good

d)

final and intermediate good

20.

The product in the image(oven) is an example of a...

a)

final good

b)

intermediate good

c)

industrial good

21.

Which sector supplies semi-finished goods to other manufacturers?

a)

Primary sector

b)

Secondary sector

c)

Tertiary sector

d)

Quinary sector

22.

An example of an auxiliary service is...

a)

sales

b)

marketing

c)

storage

d)

production

23.

The Minister of Sport works in the following sector...

a)

tertiary

b)

primary

c)

quaternary

d)

quinary

24.

2 advantages of specialisation are...

a)

you can charge higher prices for your products

b)

you can charge lower prices for your products

c)

you become more efficient at producing the product

d)

you will make more profit

25.

A business decides to change its organisational structure. This decision is made in the ___________ environment.

a)

micro

b)

market

c)

macro

26.

The mission of a business is also known as the "road map" to the future of the business.

a)

True

b)

False

27.

Resources available to a business include human resources, financial resources and physical resources.

a)

True

b)

False

28.

The market environment includes 3 of the following...

a)

consumers

b)

competitors

c)

legislation

d)

technology

e)

trade unions

29.

Clicks customers can swipe their loyalty cards at Engen garages. This is an example of a/an...

a)

intermediary

b)

strategic alliance

c)

strategy

d)

NGO

30.

When looking for reliable suppliers for our business we use Porter's model by looking at...

a)

level of rivalry

b)

power of buyer

c)

power of supplier

d)

threat of new entrants

31.

A substitute product or service is:

a)

A competitor's product or service

b)

An alternative way of meeting the same need

c)

A new entrant into the industry

d)

A less attractive way of meeting the same need

32.

The threat of new entrants in the airline industry is low.

a)

True

b)

False

33.

A business has no control over the macro environment.

a)

True

b)

False

34.

Parents not being able to afford after care for their children is a/an __________ factor.

a)

Political

b)

Economic

c)

Social

d)

Technological

e)

Environmental/Ethics

35.

Local population change is an example of a ________ factor.

a)

Political

b)

Economic

c)

Social

d)

Legal

e)

Environmental/Ethics

36.

A new law that has been introduced to protect children is an example of a _________ factor

a)

Political

b)

Economic

c)

Social

d)

Legal

e)

Environmental/Ethics

37.

Changes to equipment required to learn/teach/access information are all _____________ factors

a)

Political

b)

Environment

c)

Social

d)

Technological

e)

Legal

38.

Decrease/Increase in birth rate affecting school admissions is a _____________ factor.

a)

Political

b)

Economic

c)

Social

d)

Technological

e)

Legal

39.

A mine opening up in the Kruger National Park is an example of a ___________ factor.

a)

political

b)

ethical

c)

legal

d)

environmental

e)

social

40.

Government increasing the tax rate is a/an _________ factor.

a)

political

b)

social

c)

economic

d)

legislative

41.

Woolworths is a business in the public sector.

a)

True

b)

False

42.

ESKOM is a business in the...

a)

private and formal sector

b)

public and informal sector

c)

public and formal sector

d)

private and informal sector

43.

A business has the potential to grow and become part of the formal sector.

a)

True

b)

False

44.

Extractive industries form part of the __________ sector.

a)

primary

b)

secondary

c)

tertiary

d)

quinary

45.

It is possible for a business to be in the primary, secondary and tertiary sector.

a)

True

b)

False