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WorksheetsChapter 6 - Communication
Total questions: 12
Worksheet time: 12mins
Communication is an act of exchanging information by showcasing on the billboard
TRUE
FALSE
Communication is an act of exchanging information through a conference call
TRUE
FALSE
Choose TWO (2) factors that could affect the transmission of messages
emotion
language
age
gender
A pharmacist Assistant calls the Emergency Department to notify that the emergency trolley is ready to be checked and collected.
This action is categorised as (a) communication
A pharmacist Assistant gestures for the patient to walk into the Counseling Room to explain how to use Insulin Pen
This action is categorised as (a) communication
Interpersonal communication is an act of exchanging information with other individuals
TRUE
FALSE
Intrapersonal communication is when a Pharmacist Assistant verifies a prescription with a patient.
TRUE
FALSE
Intrapersonal communication can be defined as self-communication
TRUE
FALSE
Interpersonal communication is when a Pharmacy Assistant recalls the uses of medication while preparing a prescription
TRUE
FALSE
Choose TWO (2) common barriers that could affect communication between a Pharmacist Assistant and Patient
work status
language
gender
disabilities
Choose TWO (2) common miscommunication communication between a Pharmacist Assistant and Patient
unsympathetic response
no or inadequate information/awareness
poor documentation
failure to access patient's record
Choose TWO (2) common miscommunication communication between a Pharmacist Assistant and other Healthcare personnel
language barrier
inadequate informed consent
poor documentation
failure to access patient's record
