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CHAPTER 4 - MANAGEMENT & LEADERSHIP

Total questions: 20

Worksheet time: 27mins

Name
Class
Date
1.

Management is

4 lines
2.

Business resources are

4 lines
3.

Name the function of management which involves setting objectives and developing appropriate courses of action to achieve these objectives.

a)

Directing

b)

Organising

c)

Planning

d)

Staffing

4.

Managerial levels involves top, first line and

(a)  

5.

Strategic planning is

a)

Long term planning

b)

Short term planning

c)

General Planning

d)

Seasonal Planning

6.

Tactical planning is

a)

Long term plan

b)

Small scale plan

c)

General Plan

d)

Seasonal Plan

7.

Operational planning is planning that is

a)

Long-term planning

b)

Short-term planning

c)

General planning

d)

Seasonal Planning

8.
Which of the following is responsible for tactical planning ?
a)
Top Level Management
b)
First Line/ Supervisory Management
c)
Sub Level Management
d)
Middle Level Management
9.

Which of the following are examples of top-level management job titles?

a)

President, senior vice president, and chief executive officer

b)

Floor supervisor, area supervisor, and section manager

c)

Collections supervisor, crew chief, and production supervisor

d)

District manager, department head, and regional sales manager

10.
To be effective, managers need
a)
Technical skills
b)
Interperonal skills
c)
Conceptual Skills
d)
All of the above
11.
Technical skills don't include which of the following
a)
preparing invoices
b)
accounting software
c)
solving problems
d)
employee relations
12.
Conceptual skills are most important for
a)
Top level management
b)
Mid-level management
c)
Supervisory management
d)
Front line employees
13.

A leader motivates others toward a

a)

Common goal

b)

High salary

c)

Leadership style

d)

Leadership skill

14.

"Leadership style" refers to how leaders resonare emotionally with other members inside of an organization

a)

True

b)

False

15.
If a decision affects a group of people, but doesn't involve safety, it's best to use what leadership style?
a)
Democratic 
b)
Directive
c)
Hands-off
d)
Sympathetic
16.

What are the 3 types of leadership styles that we have learnt?

a)

Affiliated, Democratic, Laissez-Faire

b)

Autocratic, Participative, Entrepreneurial

c)

Consensus, Coaching, Democratic

d)

Pacesetting, Transactional, Transformational,

17.

Which of the following, best describes autocratic:

a)

Leader is unsure of what to do

b)

Leader makes decisions with the students

c)

Students make their own decisions

d)

Command style - leader is in control

18.

If a decision affects a group of people, it is best to use what leadership style?

a)

Laissez-Faire

b)

Participative

c)

Autocratic

d)

Entrepreneurial

19.

Members tend to make more demands on the leader, show less cooperation, and are unable to work independently.

a)

Autocratic

b)

Participative

c)

Laissez-Faire

d)

Entrepreneurial

20.

Arrange the steps in managerial decision-making.

a)

Identifying problem/opportunity, Generating alternative, Selecting an alternative, Implementing & Evaluating the solution.

b)

Identifying problem/opportunity, Selecting an alternative, Generating alternative, Implementing & Evaluating the solution.

c)

Generating alternative, Identifying problem/opportunity, Selecting an alternative, Implementing & Evaluating the solution.

d)

Generating alternative, Identifying problem/opportunity, Implementing & Evaluating the solution, Selecting an alternative.