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Worksheets

7 Functions of Marketing

Total questions: 24

Worksheet time: 12mins

Name
Class
Date
1.

A retail store employee puts a pair of shoes on a customer and asks the customer if the shoe fits right.

a)

Selling

b)

Channel Management

c)

Promotion

d)

Pricing

2.

A retailer decides to mark down the store's selection of swimsuits in August.

a)

Pricing

b)

Promotion

c)

Channel Management

d)

Product/Service Management

3.

A team of workers approach customers in a mall to ask them their opinion about different flavors of ice cream.

a)

Pricing

b)

Selling

c)

Marketing Information Management

d)

Distribution

4.

A television commercial stresses the benefits of buying a new protein bar.

a)

Marketing Information Management

b)

Product/Service Management

c)

Pricing

d)

Promotion

5.

A company uses information from its sales records to eliminate the products that did not sell well in the past two years.

a)

Promotion

b)

Product Service Management

c)

Channel Management

d)

Financing

6.

A manufacturer of apparel signs a contract with a company that specializes in trucking and warehousing of imported goods.

a)

Channel Management

b)

Product/Service Management

c)

Promotion

d)

Pricing

7.

Steve works in marketing research. His main job is to gather data from focus groups and analyze it to discover marketing trends and customer buying patterns.

a)

Product Service Management

b)

Financing

c)

Distribution

d)

Marketing Information Management

8.

An actor appears on a talk show to tell about his new movie. They ask him to share information about what happened behind the scenes of the movie.

a)

Promotion

b)

Marketing Information Management

c)

Selling

d)

Pricing

9.

An employee at the Foot Locker explained the features and benefits of different types of running shoes for a customer who was preparing to run a half marathon.

a)

Promotion

b)

Selling

c)

Pricing

d)

Channel Management

10.

The hot Christmas toy for children jumped in price from $35.99 to $54.99 because consumer demand increased, therefore suppliers could charge more and parents were willing to pay that to make their children happy.

a)

Promotion

b)

Selling

c)

Pricing

d)

Financing

11.

Process of collecting information about customer trends, and competitor products.

a)

Product/Service Management

b)

Channel Management

c)

Marketing Information Management

d)

Selling

12.

When a store decides to put a product on sale to get more people to buy the product, this is the ______ function.

a)

Financing

b)

Selling

c)

Promotion

d)

Pricing

13.

Obtaining, developing, maintaining, and improving a product or product line to respond to customer needs and wants.

a)

Product/Service Management

b)

Financing

c)

Promotion

d)

Selling

14.

Any form of communication used to inform, persuade, or remind people about a business's products.

a)

Marketing Information Management

b)

Promotion

c)

Selling

d)

Financing

15.

Any direct and personal communication with customers to assess and satisfy their needs and wants - involves not only satisfying customers but also anticipating their future needs.

a)

Promotion

b)

Marketing Information Management

c)

Pricing

d)

Selling

16.

Making decisions about where to sell the product, how it gets there, and storage for the product.

a)

Channel Management

b)

Selling

c)

Promotion

d)

Pricing

17.

Establishing the value of a product and communicating that value in monetary terms to the customers.

a)

Pricing

b)

Promotion

c)

Market Planning

d)

Selling

18.

The process of designing and developing a new product intended to meet customer's expectations. Also includes decisions about which products to keep and/or discontinue.

a)

Selling

b)

Product/Service Management

c)

Channel Management

d)

Promotion

19.

On "Black Friday" Best Buy will mark down their flat screen T.V.'s by 30%

a)

Selling

b)

Pricing

c)

Channel Management

d)

Market Information Management

20.

Harris Teeter has decided to use social media ads rather than television commercials.

a)

Pricing

b)

Promotion

c)

Selling

d)

Channel Management

21.

RJ's Lumber Supply ships a load of wood flooring to Home Depot.

a)

Channel Management

b)

Promotion

c)

Selling

d)

Market Planning

22.

To make money Macy's marks up the cost of their products by 15% based on cost.

a)

Marketing Information Management

b)

Market Planning

c)

Promotion

d)

Pricing

23.

___ is the function involved with establishing a budget for a company's marketing activities.

a)

Market Planning

b)

Pricing

c)

Selling

d)

Promotion

24.

A marketing manager sets sales goals for next year. This is the ______ function of marketing.

a)

Pricing

b)

Planning

c)

Promotion

d)

Product/Service Management