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Chapter 10.1 & 10.2 Review.

Total questions: 20

Worksheet time: 15mins

Name
Class
Date
1.

Define Marketing

a)

Activities a company or business does to promote and sell products or services to consumers.

b)

A plan to promote and sell a product or service

c)

Group of consumers a product or service is aimed at

d)

Business focusing on meeting customers needs by their products, pricing, distribution, and promotion strategies

2.

How many marketing functions are there?

(a)  

3.

What are the 7 marketing functions?

4 lines
4.

What are the 2 steps in a developing market strategy?

a)

Choosing price

b)

Identifying a target market

c)

Developing a market mix

d)

Picking promotion

5.

What is the third step in the decision-making process?

a)

 Gather information

b)

Determine the effectiveness of the decision

c)

Make a purchase decision

d)

Selecting and evaluate alternatives

6.

Finish the statement: What is the FIRST step of the decision-making process?

(a)  

7.

What is the 5th step of the decision making process?

a)

Make a purchase decision

b)

Determine the effectiveness of the decision

c)
  1. Recognize a need

d)

Selecting and evaluate alternatives

8.

TRUE OR FALSE: Pricing is a marketing function.

a)

True

b)

False

9.

Choose an example of the consumer decision-making process.

a)

Buying new shoes focusing on price, quality, and style.

b)

A backpack company asking the public what they want in a backpack and fitting all the requirements in order to satisfy.

c)

Group of friends selling lemonade for $1 at a public park using big posters. Offering the product, a reliable price, the place, and promoting it.

d)

Student choosing a video game to buy by considering different options, reading reviews, and ultimately deciding based on their preferences and budget.

10.

Choose the correct term for this definition: Individuals who buy a product or service for personal, family or household use instead of business use.


a)

Target market

b)

Business consumers

c)

Final consumers

d)

Marketing strategy

11.

Choose the correct term for the definition: Business focusing on meeting customers needs by their products, pricing, distribution, and promotion strategies

a)

Marketing orientation

b)

Marketing mix

c)

Target market

d)

Marketing

12.

Marketing strategy is...

a)

Reasons that make individuals purchase product or service.

b)

Group of consumers a product or service is aimed at

c)

A plan to promote and sell a product or service

d)

How individuals choose which products or services to buy by following 5 steps.

13.

Fill in the blank: There are (a)   steps in the marketing process.

14.

What is the third step in the marketing process?

a)

Gather and analyze information

b)

Develop a data collection procedure

c)

Study information


d)
  1. Define the marketing problem

15.

Surveys, focus groups, observations, and experiments are all ...

a)

Services

b)

Steps in marketing process

c)

Types of research studies

16.

TRUE OR FALSE. Basic products, product features, brand name and packaging, and guarantee or warranty are components of a product.

a)

True

b)

False

17.

TRUE OR FALSE: Products and services are the same.

a)

True

b)

False

18.

Gathering and analyzing information is the (a)   step in the marketing process.

19.

How are products and services different from each other?

a)
  • Products are tangible and non-perishable, it is easier to control the quality and marketability of these items. 

b)
  • Services are intangible, more difficult to market, and perishable.

c)
  • Products are intangible and perishable, it is harder to control the quality and marketability of these items. 

d)
  • Services are tangible, more easier to market, and perishable.

20.

A taxi taking someone to the airport will be different from one taking an individual back home..

is an example of what?

a)

intangible

b)

Inseperable

c)

Perishable

d)

Heterogeneous