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Pre-assessment - Sourcing and Track & Chase

Total questions: 20

Worksheet time: 5hrs 0mins

Name
Class
Date
1.

Which of the following are NOT Sourcing buckets?

a)

Biometrics Appt Selection Pending

b)

Express Hire

c)

Pending Selection of First Day (PFD)

d)

Filling Out Background Check Compliance Docs

2.

True or False: Sourcing needs to ensure the slots in upcoming hiring plans are met

a)

True

b)

False

3.

We can code out candidates under First Day Scheduled/ Future Date when they say no to moving to an earlier start date.

a)

No

b)

Yes

4.

Scenario: Candidate James did not show up on the day of his orientation thus he was tagged as no show. Upon checking, there is no available schedule that we can offer. What do we need to do?

a)

No Action needed

b)

Call the candidate and inform him that UPS is giving another chance, however, there is no schedule, thus to turn job alerts on

c)

Code out

5.

How many call attempts are required for Sourcing?

a)

1

b)

2

c)

3

6.

YES/NO: We don't need to send any email/text to a candidate who verbally confirmed that he/she is no longer interested in the position.

a)

Yes

b)

No

7.

True or False: Welcome packet and welcome call to be completed, if the sourcing attempt was successful

a)

TRUE

b)

FALSE

8.

Prior to coding out, we must send a final email to the candidate who is unresponsive.

a)

YES

b)

NO

9.

True or False: If the candidate has moved from one bucket to another, provide 2 attempts in each bucket

a)

True

b)

False

10.

Prior to doing Sourcing call, we must check the following:

a)

available schedule

b)

if the candidate is a minor

c)

compare rates and shifts

d)

check if the information is reviewed

11.

When doing call log documentation, which of the following template should be followed?

a)

Free hand logs will do

b)

SubProcess - Bucket - # of attempts - what transpired to the call

c)

# of attempts only and what transpired to the call

d)

Just choose any existing templates, no need to edit, just click submit

12.

What code to use for Pending First day Selection, Express Hire, WFPM & First Day No Show buckets?

a)

NA

b)

CB

c)

EA

d)

GB

13.

When a candidate is not reachable, because the voice mailbox is full or has not been set up, we send text or email via?

a)

H3

b)

Loopworks

c)

AE

d)

Jabber

14.

Which sub-process is responsible on supporting the candidates through the application process and avoiding an aged or stale candidate pool

a)

Sourcing

b)

Welcome Call

c)

Track and Chase

d)

Contact Center

15.

Which of the following is DOES NOT belong to the Track and Chase bucket?

a)

Ready to Fill Out Application

b)

Filling out Application- Post Assessment Results

c)

Assessment in Progress

d)

Express Hire

16.

How many call attempts must be made for Track and Chase?

a)

1

b)

2

c)

3

d)

Unlimited

17.

When coding out a candidate under Ready to fill out Application bucket, we must:

a)

Set Not Interested > Take action

b)

Candidate status > GB

c)

No action is needed

d)

Not sure

18.

True/False: If the Email/ SMS options are denoted by a green check mark in Loopworks that means candidate has agreed to receive notifications via email/ SMS.

a)

TRUE

b)

FALSE

19.

To ensure that we get the exact search result in Loopworks we will use the candidates email address and click on the search option

a)

Yes

b)

No

20.

What code to use for not interested candidates who is under Filling Out Background Check Compliance Docs bucket?

a)

CB

b)

NA

c)

BA

d)

EA