WorksheetsSupply-PKT-Sept-2
Total questions: 10
Worksheet time: 5mins
Anushka Sharma Spoke to Virat Kohli, who is a captain from Bangalore, He installed the app and uploaded all the documents, but not watched the video, hence Anushka guided him to watch the video and disposed of the call, now what should be the Disposition for the same..?
Callback>>Asked to callback later
Callback>>He will upload the documents later
Callback>>Training Video Not Seen
Callback>> He will install the app
Aravind wants to add B2B services to his Bike Taxi profile, Pavan called him today, what are the details to be explained to Aravind?
Pay Slab details
App Training & Demand Locations
Penalties & Peak Hours
Helmet, T-Shirt, Bag & Mobile holder details
Zomato/Swiggy Care & Captain Care
In Ahmedabad city, if the Auto captain completes the order at 11 am then how much surge amount he will get?
0
1.5x
1.25x
2.5x
Rajiv is an Auto captain, is he eligible for accidental benefit insurance...?
Yes
No
Selvan is a CU(Cross utilized_B2B+Link) captain from Madurai, what is the penalty if he rejects an order 3rd time...?
Captain will be suspended for 24 hours & Warned.
Captain will be suspended for 48 hours & Penalized (Amount equal to Order Value).
Captain will be suspended for 30 days & Penalized (Amount equal to Order Value).
Rangarajan is a captain from Bangalore and he wants the HIRE service to be activated can we activate the service for him..?
Yes
No
Rahim called a captain for activation, but the captain is suffering with COVID and he will get activated later, what disposition need to be done?
NOT_INTERESTED SUP>>Due to Covid 19 //Lockdown
NOT_INTERESTED SUP>>Not Interested in Food Delivery
CALL BACK FUTURE PROSPECT>>Health Issue
NOT_INTERESTED SUP>>No Specific Reason
Radhe Shyam called Man Mohan for Zomato Service addition, who is from Chennai, while explaining, Man Mohan said for every ride he is charged 5% addition, why it is so...?
Because Man Mohan didn't upload his PAN/aadhaar Card
Platform charge Changed
Rider busy Penalty
None of the above
Munna Bhai is from Mumbai, He has DL, Bike above 2011 model, & android mobile as well, so can he be a captain...?
Yes
No
Cadbury is a agent, called to Kinder Joy to assign service for B2B, and He is unable to Login to the app, now what should be the Cadbury's reply to the Captain's question...?
guide captain to call CCC and disposed the call
Ask him what is the error and try to resolve the issue
Guide captain to Visit Office
Ignore that and proceed with service assign
