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Nghiệp vụ lễ tân G2 - Chương 1

Total questions: 15

Worksheet time: 15mins

Name
Class
Date
1.

A home- away-from- home atmosphere with community breakfast describes...

a)

Extended- Stay Hotels

b)

Economy/ Budget Hotels

c)

Motels

d)

All- Suite Hotels

2.
Total room sales divided by the number of rooms sold represents…?
a)
Occupancy
b)
Average daily rate
c)
Rack rate
d)
Daily report
3.
RevPAR for a hotel that has $10,000 in room revenue for the night of December 15th with 100 rooms available equals:
a)
$50
b)
$100
c)
$150
d)
$200
4.
…… is a level of service provided by hotel with guest room accommodations and limited food service and meeting space
a)
Select service hotels
b)
Full service hotels
c)
Extended stay hotels
d)
All- Suite
5.

Facilities, service and size of lodging facilities are criteria to classify...

a)

Hotels and motels

b)

All- suites and hotels

c)

Select-service Hotels and Extended-stay Hotels

d)

All of them

6.

The ............. the brand is, the .............. the value of franchise.

a)

more popular & higher

b)

less popular & lower

c)

more popular & lower

d)

less popular & higher

7.

Small families travel at a higher rate than large families mainly because they have_______________.

a)

less household chores

b)

more discretionary income

c)

more responsibilities in marriage

d)

more free time

8.

Technological advances DO NOT have a great influence on fostering growth and employment in the hotel industry.

True or False

a)

true

b)

false

9.
Total rooms in the hotel are 410; total rooms available are 400; total rooms sold are 350; total revenue is $38,500. What is the ADR?
a)
$93.90
b)
$96.25
c)
$110
d)
$112.50
10.
.......is the effectiveness of a hotel at selling its rooms at the highest rate available to the most profitable guest, revealing a facility’s success in selling its room inventory on a daily basis.
a)
Yield percentage
b)
Revenue per available room
c)
Room occupancy percentage
d)
Revenue per available customer
11.

“ (a)   is the number of rooms sold divided by the number of rooms available.” <br />

12.

You own a hotel with 100 rooms, with 4 rooms under repair and not in service. Today, the hotel sold 60 rooms.


What is the hotel's occupancy percentage for today?

a)

45.5%

b)

60%

c)

62.5%

d)

75.5%

13.

…………. is the money remaining from wages after paying for necessities such as food, clothing, and shelter.

(a)  

14.

……………., an architectural design in which guest rooms overlook the lobby from the first floor to the roof, was first used in the 1960s by Hyatt Hotels.<br />

(a)  

15.

Which of the following type of ownership belong to chain affiliations? (Choose more than 1 answer)

a)

Franchise

b)

Company-owned properties

c)

Independent hotels

d)

Referral properties