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KPI Training

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What are the components of a Key Performance Indicator (KPI)?

a)

Objective & Target

b)

Objective & Measure

c)

Measure & Target

d)

Performance Target

e)

Objective, Measure, Target

2.

In a 5-Pointing Rating System, what does the rating of 3 represent

a)

High Performance Target

b)

Meet Target

c)

Poor Target

d)

Below Target

e)

Stretch Target

3.

In KPI Based Performance Management System, the Final Performance Rating of an individual is determined by the following component(s)?

a)

Staff Performance

b)

Group and Business Unit Performance

c)

Group, Business Unit and Staff Performance

d)

Business Unit Performance

e)

Staff and Business Unit Performance

4.

In KPI based Performance Management System, Staff Performance are made up of the following component(s):-

a)

Work & Competency

b)

Group and Business Unit Performance

c)

Work

d)

Competency

e)

Staff and Business Unit Performance

5.

How many objective statements can a Key Performance Indicator (KPI) support?

a)

1

b)

2

c)

3

d)

4

e)

5

6.

Which of the following is NOT an explanation of Work Standard?

a)

Requirement

b)

Standard

c)

Guideline

d)

Expectation

e)

None of these

7.

Which of the following is not the purpose of carrying out Staff Performance Appraisal?

a)

Assess Staff Performance

b)

Recognize and Reward

c)

Tie Performance To Company

d)

Reprimand Poor Performer

e)

Staff Development Needs

8.

Which of the following is NOT one of our Core Competency?

a)

Team Work

b)

Quality Focus

c)

Compliance

d)

Customer Focus

e)

Communication

9.

Each competency in our Competency Framework is divided into different proficiency level. How many proficiency level do we have?

a)

1

b)

2

c)

3

d)

4

e)

5

10.

The following are definitions of Competency, EXCEPT

a)

Knowledge

b)

Skill

c)

Strength

d)

Behavior

e)

Attitude