NEW
Font size
WorksheetsTQM 3
Total questions: 16
Worksheet time: 8mins
Father of Quality Management is
W. Edwards Deming
Seiichi Nakajima
Joseph M. Juran
Philip Crosby
Quality Trilogy is also called....
Juran's Trilogy
Hentry Fayol's principle of management
Toyota Production System
None of the Above
While setting Quality objective, ________ to be considered.
Customer need
Organizational need
Supplier need
Worker need
TQM looks for companies to find improvement ideas for themselves. What is this called?
Benchmarking
Investigating
Improvement copying
Research
He is the first to broaden the thinking in quality control by emphasizing the importance of management and the need for a supportive infrastructure.
Joseph Juran
Philip Crosby
William Edwards Deming
Genichi Taguchi
Quality is synonymous to:
zero defects
fitness for use
durability
all of the above
The Juran Trilogy
Quality Planning, Quality Management , Quality Control
Quality Planning, Quality Control, Quality Improvement
Quality Standard, Quality Process, Quality Schedule
Quality Planning, Quality Control, Quality Development
The famous 14 points of Quality Management were introduced by
Philip Crosby
Edwards Deming
Joseph Juran
None of the above
Which is right for PDCA cycle?
Plan, Do, Check, Adjust
Plan, Do, Check, Act
Plan, Done, Check, Act
Play, Done, Check, Act
Definition: The ongoing process of improvement.
Mitigate
Incremental
Collaboration
Continuous Improvement
He was the first to incorporate the human aspect of quality management which is referred to as Total Quality Management.
Philip B. Crosby
Joseph M. Juran
Peter Jones
William Edwards Deming
"Do It Right the First Time"
Joseph M. Juran
Philip Crosby
William Edwards Deming
Walter Shewart
His management philosophy for improving quality and changing the organization’s culture.
Deming
Juran
Crosby
Feigenbaum
Which of the following is not part of the key elements of Total Quality?
answer choices
Obsession with Quality
Short-term Commitment
Employee Involvement and Empowerment
Continual Process Involvement
What is the world body for standards formulation?
PQA
PDSA
ISO
QC
Which quality guru said this: " If the variation is decreased, the quality increases." and "Quality is everyone's responsibility"
W. Edwards Deming
Joseph M. Juran
Armand Feigenbaum
Genichi Taguchi
