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WorksheetsUnit2 Management & Teamwork
Total questions: 20
Worksheet time: 12mins
Group of people with different skills and tasks that work together on a common project, service, or goal, combining their functions and providing mutual support along the way.
Team
Group
Business
Organization
Which type of team is the following:
each team member has a different functional expertise and comes from various levels of organization.
virtual
cross functional
project team
self led
Which of following is NOT part of effective communication?
Sender
receiver
message
plan
Define SMART Goal
specific, measurable, attainable, realistic, timely
sales, management, attainable, revenue, timely
specific, measurable, artistic, realistic, timely
specific, measurable, attainable, revenue, timely
What are the 3 types of leadership?
Autocratic
Democratic
Lazy
Laissez- faire
T/F
There is a specific organizational chart required for all businesses.
True
False
A short-term goal is an achievement that may take years to accomplish.
True
False
Which of the following actions fail to demonstrate that you are following the rules on the job?
Following the attendance policies
Excessive tardies and no call no shows
Wearing appropriate dress
Obeying all general rules, guidelines, and standards
What the four areas of management?
Planning
Leading
Directing
Controlling
In the Kiosk simulation, what is the name of your business?
A team whose members are assembled for a specific project or objective is known as a _______________ type of team. These people can be drawn from different departments, or from the same functional area.
Self managed
virtual
collaborative
project
Select the types of communication channels.
Face to Face
Telephone
Letters
Which type of communication is relaxed and held between anyone?
Formal
Informal
Which of the following is NOT a barrier to effective communication?
Bias
Clear and concise messaging
language and culture differences
use of jargon
Business communication is used to promote products, services, events. It is also how we communicate within the company.
True
False
Formal communication is comprised of the communication that runs along the official lines of authority
True
False
In the kiosk simulation, the location chosen makes a difference in how you make decsions.
True
False
In the kiosk simulation, what can impact your revenue or sales?
Weather
Pricing
Customer Preference
Inventory
To start a business what things are needed before you launch?
Capital/Startup Costs
EIN/Business license
Business Name
Customers
How many kiosks are you currently operating?
1
2
3
