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MOTIVATION THEORY

Total questions: 15

Worksheet time: 20mins

Name
Class
Date
1.

Isaac feels like his hard work is never recognised. Which level of needs (Maslow) is not being satisfied?

a)

Self-Esteem

b)

Social

c)

Self-Actualisation

d)

Physiological

2.
Which of the following is a definition of self-actualisation need?
a)
National minimum wage 
b)
Sense of belonging
c)
Achieving one's innermost desire
d)
Feeling secured
3.
Which of the following is NOT a need as identified by Maslow?
a)
Hygiene
b)
Esteem
c)
Self-actualisation
d)
Social
4.
Which of the following is a motivational factor, according to Herzberg's two-factor theory? 
a)
Pay
b)
Recognition
c)
Relations with others
d)
Quality of sepervisions
5.

Parker is worried about losing his job. Which level of needs (Maslow) is not being satisfied?

a)

Self-Esteem

b)

Social

c)

Safety

d)

Self-Actualisation

6.

Which of the following could be used to satisfy Maslow's Self-Esteem Needs?

a)

Provide employees with a free breakfast at work

b)

Organise a staff lunch at a restaurant every Friday

c)

Introduce an 'Employee of the Week' Award

d)

Introduce flexible working hours so staff can start their working day later

7.
__________ is the processes that account for an individual's intensity, direction, and persistence of effort toward attaining a goal.
a)
Perception
b)
Motivation
c)
Cooperation
d)
Affect
8.

John, the managing director of ABC Co. Ltd, is thinking about increasing the scope of a job by broadening or deepening the tasks undertaken by his staff. What is this referred to as?

a)

Job rotation

b)

Job enrichment

c)

Job enlargement

d)

Quality circles

9.

Which of the following is NOT an example of a financial incentive?

a)

Job enrichment

b)

Profit sharing

c)

Variable pay

d)

Bonus

10.

Herzberg two-factor theory of motivation suggests that:

a)

Removing dissatisfaction at work by ensuring the ‘hygiene factors’ that are in place will lead to motivated workers

b)

Higher pay will always lead to better motivated workers

c)

One of the ‘motivator’ factors is reducing the hours of work

d)

One of the ‘motivator’ factors is to provide challenging and rewarding work

11.

Which element of Maslow’s hierarchy of needs would an organization be satisfying if it provides its workers with pension plans

a)

Social

b)

Security

c)

Self-esteem

d)

Physiological

12.

Mary works in a small supermarket. She thinks that the pay is good. While she enjoys the group of friends with whom she works, she is considering leaving because she feels that her work is not appreciated and is not challenging enough.

According to Maslow, which of the following reasons BEST explains Mary’s desire to leave?

a)

Security needs are not being met

b)

None of her needs is being met

c)

Higher order needs are not being satisfied

d)

Lower order needs are not being satisfied

13.

At which level of Maslow’s Hierarchy of needs would ‘open and honest communication among employees’ be applicable?

a)

Social

b)

Safety

c)

Esteem

d)

Self-actualization

14.

Which of the following would NOT be classified as a hygiene factor based on Herzberg’s Two-Factor Theory?

a)

Pay

b)

Job security

c)

Recognition

d)

working conditions

15.

Which of the following is a non-financial reward?

a)

Gain sharing

b)

Job enrichment

c)

Lump-sum bonus

d)

Employee stock ownership plan (ESOP)