WorksheetsLecture 4 : Airport Management
Total questions: 6
Worksheet time: 2mins
1. Select the ranking criteria for world’s top airports :
Baggage Delivery
Airport Shopping
Airport Staff Service
Airport Dining
All of the Above
2. All of the following are important pillars that contribute to a successful air hub EXCEPT
Presence of Low Cost Carriers
Focus on technology, digitalisation and innovation
Strong National Airline
Strong government support
Strong commercial and brand strategy
3. Growing non-aeronautical revenue such as retail and F&B at airports in the immediate few months will play a critical role post pandemic given the weak aeronautical revenue.
True
False
4. Critical to accelerate the application of contactless technology as the industry moves out of the pandemic.
True
False
5. All of the following are key actions Changi Airport needs to take to re-open the borders EXCEPT
Offer financial support to airlines to keep the airlines here in Singapore
Enhance safety measures to protect staff and passengers
Identify relevant training in the area of digital competency for staff to keep up with the airport transformation
Build confidence in travelers that Changi airport will always be an international hub beyond the pandemic
Collaborate with DMOs to promote inbound travel into Singapore
6. Select ways airports can work on to unlock new revenue opportunities
Upgrade old terminals
Compete with local attractions to be a destination
Leverage on data analytics to optimise maintenance and operations to deliver optimum experience to visitors to airpor
All of the above
