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Food Service Organization

Total questions: 10

Worksheet time: 3mins

Name
Class
Date
1.

Which of the following types of foodservice operations that is categorized under restricted market under profit-orientated foodservice business?

a)

Airline foodservice

b)

hospital cafeteria

c)

Nursing homes

d)

School canteens

2.

Which is a type of self-service foodservice facility?

a)

Food Kiosk

b)

Themed Restaurant

c)

Industrial cafeteria

d)

armed forces cafeteria

3.

Which is a typical example of a single-point service?

a)

Vending machine

b)

School cafeteria

c)

Room service

d)

Restaurant

4.

What is an example of an In situ / specialized food service?

a)

Drive-thru

b)

Room service

c)

Home delivery

d)

Vending machine

5.

Can you identify which is a typical service-oriented foodservice business?

a)

Themed Restaurant

b)

Cafes

c)

Prison cafeteria

d)

University cafeteria

6.

Which of the foolwong should be the primary objective of every food service organization?

a)

Provide quality food and beverage

b)

Customer satisfaction

c)

Profit

d)

Meet the cost budget for food and beverage

7.

Which principle of organization requires the groupings of functions?

a)

Principle of Unity of Command

b)

Principle of Delegation

c)

Principle of Division of Labor

d)

Principle of Span of Control

8.

An employee has to report to one supervisor.

a)

Principle of Unity of Command

b)

Principle of Homogenous Assignment

c)

Principle of Span of Control

d)

Principle of Delegation

9.

Which of the the following scenarious are regarded as "moments of truths"?

a)

Staff greets the incoming guest at a restaurant

b)

A guest seats at the lounge of the restaurant

c)

Staff suggests for the special menu for the day

d)

A guest interacts with another guest

10.

A composition of businesses that provides food and beverage to people away from home.

a)

Food Service Establishment

b)

Food Service Industry

c)

Food Service

d)

Food Service Organization