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Assertiveness Skills

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

Assertiveness is an ability to ____________ effectively.

a)

Work

b)

Delegate

c)

All of the above

d)

Manage

e)

Communicate

2.

Threatening, cajoling, fighting is a form of _________ behaviour.

a)

Passive

b)

Aggressive

c)

Submissive

d)

Assertive

e)

All of the above

3.

Hoping that you get your rights and what you want is __________behaviour.

a)

Passive

b)

Aggressive

c)

Submissive

d)

Assertive

e)

All of the above

4.

Not respecting other people’s right is a form of ______ behaviour.

a)

Passive

b)

Aggressive

c)

Submissive

d)

Assertive

e)

All of the above

5.

__________ behaviour involves violating your own right by failing to express honest feelings and thoughts.

a)

Passive

b)

Aggressive

c)

Submissive

d)

Assertive

e)

All of the above

6.

Using sarcasm is a characteristic of _________ behaviour.

a)

Passive-Aggressive

b)

Passive

c)

Aggressive

d)

None of the above

7.

Structured feedback can be given using the ___________ format for giving feedback.

a)

LEAP

b)

SMART

c)

STAR

d)

All of the above

8.

"I don't know what my rights are." is the characteristic of _____________ behaviour.

a)

Passive

b)

Aggressive

c)

Assertive

d)

All of the above

9.

____________ is important before an assertive conversation.

a)

Collecting Data

b)

Collecting Facts

c)

Both

10.

In the event of an argument ____________ assertive technique helps in the dealing with the situation.

a)

The Broken Record Technique

b)

Fogging Technique

c)

Negative Enquiry

d)

Negative Assertion

e)

All of the above

11.

____________ is an assertive technique that is used to slow down potentially unpleasant situation.

a)

The Broken Record Technique

b)

Fogging Technique

c)

Negative Enquiry

d)

Negative Assertion

e)

All of the above

12.

Asking for constructive criticism when someone is attacking you is called the ______________ technique of assertiveness.

a)

The Broken Record Technique

b)

Fogging Technique

c)

Negative Enquiry

d)

Negative Assertion

e)

All of the above

13.

Acknowledging one's genuine mistake is a characteristic of ______________ technique of assertiveness.

a)

The Broken Record Technique

b)

Fogging Technique

c)

Negative Enquiry

d)

Negative Assertion

e)

All of the above

14.

It is important to give alternatives when ____________.

a)

Working in a team

b)

Saying "No"

c)

Conducting meetings

d)

All of the above

15.

Aggressive communicators often_________ others.

a)

Dominate

b)

Humiliate

c)

Criticize

d)

All of the above