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Used to process credit card payment transactions of hotel guest in lieu of cash payments. However, if transactions are offsite or in the event of a power loss a manual credit card imprinter can used.

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Used to hold the room keys of the hotel for safe keeping and proper organization.

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Large tools that are powered by either electricity or by a motor of some sort.

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Used for public speaking applications to allow hands free of operation.

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Establishment providing accommodation, meals and other services for travelers and tourists.

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Equipment or tools needed to perform a particular operation or service.

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Used by the security personnel to communicate with each other during rounds in and around hotel premises.

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Small, multipurpose, and manual handy objects used when working in a particular task.

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Handles special services like computer service fax, email, Xerox, souvenir items and many more.

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Responsible for escorting guests during check-in and check-out, for attending to guests luggage and for doing errands for the front desk.

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Handles the transport of guests to and from the airport or other transport terminal.

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Handle inquiries and reservations for room bookings.

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It is the sections attends to various forms of guest services like tour and travel assistance directions to the point of interest, confirmation of airline tickets, booking for cultural shows, car hire and other services of this kind.

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Operates the switchboard or the telephone communication system.

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Looks after the registration of hotel guests and serves as the communication and information center.

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Attends to all incoming and outgoing calls in the telephone exchange section.

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Plans, organizes, direct, control, all areas of Front Office operations.

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Attends to room sales and reservations.

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Transport guest to and from the airport/terminal, sells hotel services to prospective patrons at the airport.

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It is also called the nerve centre of a hotel.

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refers to commercial services given to tourists and travelers by establishments like hotels, resort, tour & travel agencies, restaurants, entertainment and relaxation centers like bars, theaters, sport complex.

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It can be defined as a front of the housing department located around the foyer and the lobby area of a hospitality property.

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Oversees the front desk operations particularly the handling of registration of guests.

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Guaranteeing reservations through                   are most popular method of payment in the business hotel. Depending upon the financial status and money in bank, the credit card is issued to the buyers/clients.

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Is the process of booking a room prior to the arrival of a guest so that the room is available at the time the guest checks in.

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This is a contractual agreement between Corporation Company and hotel which state that the corporation will accept financial responsibility for any no-show guest.

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It is a provisional reservation.  In this reservation, neither there is any legal process of confirming the room nor is any payment for the advanced deposit made.

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These are wholesalers who coordinate with different mode of transportations, hotels, tour, associations, tourist offices etc.

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.                is simply defined as foot travel on mountain, trails or walking on foot in discomfort areas. They are the source of reservation in hotel for accommodation and food.

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                        organize trip on fast flowing river water by boat/ dug out/ rafts/ canoe for short or long distance. It is one of the most sought after water sports which is full of adventure. In Nepal wildlife watch, fishing trip are very popular offered to the guest in the form of package.

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               promote tourism growth and help in earning considerable amount of foreign exchange.

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They reserve the room for their guest, diplomats or government employees. Usually they are sent for official programs. Participation in international conference/ summit, seminars or sports events is the main objective of these group.

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The hotel assumes that guest that the required rooms shall be blocked after confirmation.

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Used to process and manage documents during clerical functions, these include staplers, hole punchers, clips, disks, folder papers, pens, pencil among others.