WorksheetsQuality and people
Total questions: 15
Worksheet time: 5mins
One of the most essential principles of quality management lies within.....
the involvement of people during all steps of the improvement process
People play an important role across all aspects of the quality management process
nothing is correct
it’s improving the business maximizing the impact of people in business and this is......
Improvement
Management
Framework
Development
The investors in people standard or......
IIPS
IPP
IPS
IIP
the investors in people standard is a UK quality standard introduced in
1999
1997
1991
1995
The biggest expense for most business is......
Mechanical
People
Copyright
Advertise
The IIP based on (a) keys principles
The IIP have....
Commitment
Action
Evaluating outcomes
Thinking
Planning
EFQM Excellence Modal Stand for:.......
European Foundation for Quality Management Excellence Model
European Foundation Organization for Quality Management Excellence Model
European for Quality Management Excellence Model
EFQM Excellence Modal is non-profit organization set up by leading European companies for....
help European business make better products
help Asean business make better products
Export improved services through the effective use of leading edge management practices.
deliver improved services through the effective use of leading edge management practices.
These nine ideas of EFQM Excellence Model are separated into
Results
Enablers
Result
Enabler
The Enabler criteria are concerned with how the organization conducts itself, how it manages its staff and resources, how it plans its strategy and how it reviews and monitors key processes. They are (a) criteria
......... has the power to control personnel both inside and outside the company.
People
Partnership
Strategy
Leadership
The organization’s Results are what it achieves. These encompass the level of satisfaction among the organization’s employees and customers, its impact on the wider community and key performance indicators. They are (a) criteria
The way managers, employees, shareholders, and other stakeholders feel about the firm. It is (a)
The final outcome, i.e. the profits made by the firm. It is ....
Society results
People results
Customer results
Business results
