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MGT103-Chapter 6

Total questions: 20

Worksheet time: 8mins

Name
Class
Date
1.

Which one of the following is NOT one disadvantage of job specialization?

a)

Workers may become bored.

b)

The benefits of specialization may not always occur.

c)

Workers may find the work too challenging with a lot of changes.

d)

Workers may become dissatisfied.

2.

_________ involves systematically moving employees from one job to another.

a)

Job rotation

b)

Job analysis

c)

Job description

d)

Job specialization

3.

_________ increases the total number of tasks workers perform.

a)

Job enrichment

b)

Job rotation

c)

Work group

d)

Job enlargement

4.

In the job characteristics approach, the extent to which the worker does a complete or identifiable portion of the total job is:

a)

task significance

b)

task identity

c)

skill variety

d)

autonomy

5.

In the job characteristics approach, (a)   signifies the degree of control the worker has over how the work is performed. (ONE WORD)

6.

The process of grouping of jobs according to some logical arrangement is called:

a)

automation

b)

departmentalization

c)

job analysis

d)

job analysis

7.

(a)   is power that has been legitimized by the organization. (ONE WORD)

8.

_________ is the process of systematically retaining power and authority in the hands of higher-level managers.

a)

Centralization

b)

Decentralization

c)

Authorization

d)

Delegation

9.

This image represents which type of interdependence?

a)

Sequential

b)

Pooled

c)

Team

d)

Reciprocal

10.

Many people associate ______ with “red tape,” and rigidity.

a)

decentralization

b)

bureaucracy

c)

democracy

d)

flat organizations

11.

Which one of the following is NOT one characteristics of an ideal bureaucracy?

a)

The organization should adopt a distinct division of labor.

b)

The organization should establish a hierarchy of positions.

c)

Managers should conduct business in an impersonal way.

d)

The organization should be flexible in its rules to ensure adaptability.

12.

This chart represents which type of organization design?

a)

Functional

b)

Conglomerate

c)

Matrix

d)

Hybrid

13.

The divisional organization design is also called:

a)

U-form design

b)

H-form design

c)

M-form design

d)

C-form design

14.

Which one of the following is NOT one reason to use the matrix organization design?

a)

When there is strong pressure from the environment.

b)

When large amounts of information need to be processed.

c)

When there is pressure for shared resources.

d)

When the competing firm uses the same design for their organization.

15.

Which approach to organization design is based loosely on the product form of departmentalization?

a)

Matrix design

b)

Divisional design

c)

Functional design

d)

Conglomerate design

16.

______ can be defined as the total number of full-time or full-time–equivalent employees.

a)

Organizational structure

b)

Organizational life cycle

c)

Organizational size

d)

Organizational design

17.

A mechanistic organization, quite similar to the bureaucratic model, was most frequently found in ______ environments.

a)

stable

b)

unstable

18.

In which form of technology is the product manufactured in assembly line fashion by combining component parts into another part or finished product?

a)

Unit technology

b)

Large-batch techonology

c)

Continuous-process technology

d)

Small-batch technology

19.

Which of the following statements is true regarding bureaucracies?

a)

Bureaucracies have been trying to protect the image of being mechanistic and impersonal.

b)

In today's world, rules and procedures are only a burden and should be abolished if possible.

c)

In a bureaucracy, people typically don't know what rules they are supposed to follow.

d)

In a bureaucracy, making an exception is often difficult.

20.

The degree to which the overall task of the organization is broken down and divided into smaller component parts is called:

a)

job specification

b)

job specialization

c)

job description

d)

job analysis