WorksheetsPrepaid Day 2
Total questions: 10
Worksheet time: 2mins
It is a mobile app made available for Smart Subscribers to watch different content such as Live Sports & Live Music events. This is a channel for mobile users to stream videos anytime, anywhere across the Philippines.
(a)
TNT customer asks if they can avail the Fact BTS Photobook Special Edition.
Hi Mr./Ms. <Customer's Name>. Yes, you may avail the Fact BTS Photobook Special Edition for P2,100 via the Smart Online Store: http://store1.smart.com.ph/view/2526/
Hi Mr./Ms. <Customer's Name>. Yes, you may avail the Fact BTS Photobook Special Edition for P3500 via the Smart Online Store: http://store1.smart.com.ph/view/2526/
Hi Mr./Ms. <Customer's Name>. Yes, you may avail the Fact BTS Photobook Special Edition for P3,100 via the Smart Online Store: http://store1.smart.com.ph/view/2526/
Starting September 15 – until further notice, Don't Miss Out offers will be available to TNT, Smart Bro Prepaid, Prepaid Home WiFi and Smart Prepaid customers. Offers are available for a limited time and may be viewed via the GigaLife App.How can customers know about the offer?
Don't Miss Out tile provides surprise and exclusive offers to the users of GigaLife App and these offers may change once in a while. The only way to discover is to let the customer login to the GigaPay.
Don't Miss Out tile provides surprise and exclusive offers to the users of GigaLife App and these offers may change once in a while. The only way to discover is to let the customer login to the GigaLife App.
The only way to discover is to let the customer login to stay.smart.
What are the customer authentication for prepaid?
Last transaction made by Customer,
Frequently Called Numbers,Load Wallet Balance
Last transaction made by Customer Whether last call / SMS / top up / reload made by the Customer,Load balance,Frequently Called Numbers
It allows subscribers to keep their current mobile number permanently and retain it even when they change network providers, or switch from a postpaid to prepaid subscription or vice versa.
(a)
A Globe Prepaid customer is interested in availing inter porting to TNT. Upon validation, the customer does not have a USC yet. How would you assist the customer in getting the USC?
Get USC send to 5051
Get USC send to 5050 and follow the instructions
Advise customer to call GLOBE 211
It is a music streaming platform that has the biggest music library with over 75M songs along with the best streaming quality (spatial and lossless audio).
Spotify
Youtube
Apple Music
A
How many attempts will be given to susbcriber to provide the correct information in Customer Authentication?
1
2
3
A smart Prepaid promo with 2GB open access data
Unlimited texts to all networks
Unlimited calls to all networks and valid for 3 days
Giga Video 50
All Data+ 149
All Data+ 75
What do you call the Account that are identified suspected fraudulent activities and these account will not be able to make any data connections but their voice and SMS services will remain active?
Fair Use Policy
(FUP)
Barring of Internet (BIN)
Barring of All Services
(BAN)
