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Office Administration 3-2 (B.A)

Total questions: 25

Worksheet time: 13mins

Name
Class
Date
1.

The office is said to be the main center of _________________ in an organization

a)

Recruitment

b)

Communication

c)

Hiring

d)

Dismissal

2.

One function of the office is to disseminate information. What does disseminate mean?

a)

To sort

b)

To Classify

c)

To share

d)

To write

3.

An office where only one or two individuals work.

a)

An open-plan office

b)

A virtual office

c)

A traditional office

d)

None of the above

4.

Which type of office is considered most private?

a)

Open -plan

b)

Traditional/enclosed

c)

Virtual

d)

Business office

5.

The office type that is most flexible is:

a)

open-plan

b)

virtual

c)

Traditional

d)

Enclosed

6.

The most distracting office type is said to be the:

a)

open-plan

b)

virtual

c)

traditional

d)

enclosed

7.

Two other names for the traditional office are:

a)

open-plan

b)

virtual

c)

cellular

d)

enclosed

8.

The science of how a person interacts with their environment is:

a)

Acoustic

b)

Business

c)

attributes

d)

Ergonomics

9.

Choose ALL the items that must be considered when dealing with ergonomics in an office

a)

Lighting

b)

Furniture

c)

Time for meetings

d)

visitors coming in

10.

Which of the following must NOT be done when relating to your supervisor at work?

a)

Being polite

b)

Being helpful

c)

Being disrespectful

d)

Avoiding arguments

11.

Literacy is a skill that is needed to work in the office. This includes:

(a)  

12.

Cooperating and getting along with work colleagues is the attitude called:

(a)  

13.

9:25pm in 24 hour time is written as:

a)

2025

b)

0925

c)

2125

d)

1825

14.

In 24 hour time, how would you represent 6 o'clock in the morning?

a)

1800

b)

0600

c)

1915

d)

1600

15.

Max went to bed at 10:45. How would we record this in 24 hour time?

a)

2245

b)

2445

c)

1045

d)

1445

16.

How is 1435 represented in 12 hour time?

a)

2:35am

b)

4:35pm

c)

8:45pm

d)

2:35pm

17.

1200 hours is what in standard time (12 hour)

a)

midnight 12:00 am

b)

noon 12:00 pm

c)

12:30 pm

d)

8:30 pm

18.

If you eat dinner at 7:00 pm, what time do eat in 24 hour clock time?

a)

1600

b)

1700

c)

1800

d)

1900

19.

At what time would you wake up in the morning?

a)

1600

b)

0630

c)

1200

d)

2400

20.

The process of transferring messages and ideas from one person to another is known as?

a)

Texting

b)

Communication

c)

Email

d)

Talking

21.

The person for whom the message is intended is known as the?

a)

audience

b)

sender

c)

receiver

d)

none of the above

22.

The content of a communication is called the?

a)

message

b)

jargon

c)

notes

d)

language

23.

The person who creates the message to be sent is the

a)

messenger

b)

decoder

c)

sender

d)

all of the above

24.

The communication is not complete until?

a)

The sender transmit the message

b)

The recipient receives the message

c)

The message is received using an appropriate channel

d)

The receiver gives feedback

25.

All of the following are methods for sending a message immediately to recipients except

a)

fax message

b)

letter by post

c)

email message

d)

telephone call