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WorksheetsSelling Process 3.05
Total questions: 14
Worksheet time: 7mins
The 1st step in the selling process is:
Preparing to sell
Establishing relationships
Discovering customer needs
Prescribing solutions
The 2nd step in the selling process is:
Preparing to sell
Establishing Relationships
Discovering customer needs
Prescribing solutions
What is the 3rd step in the selling process?
Preparing to sell
Establishing relationships
Discovering customer needs
Prescribing solutions
The 4th step in the selling process is:
Preparing to sell
Prescribing solutions
Reaching closure
Reaffirming buyer-seller relationships
The 5th step in the selling process is:
Prescribing solutions
Reaching closure
Reaffirming seller-customer relationships
Discovering customer needs
What is the 6th step in the selling process?
Discovering customer needs
Prescribing Soluti
Reaching closure
Reaffirming buyer-seller relationships
Jeremy researches a company, and compares their needs to his product features and benefits. He decides they are a potential customer and sets up a meeting with them. Jeremy is in which stage of the selling process?
Preparing to sell
Establishing relationships
Prescribing solutions
Reaching closure
It is Brian's first meeting with a new customer. He introduces himself, tries to make a favorable impression and put the potential customer at ease. Brian is in which step of the selling process?
Preparing to sell
Establishing relationships
Discovering customer needs
Reaching closure
Brea asks her customer questions about their needs, she listens and evaluates their responses and tailors her presentation based on the information she gets. Brea is in which step of the selling process?
Preparing to sell
Establishing Relationships
Discovering customer needs
Reaching closure
Mia translates the features of her product into benefits she believes will fit her customer's needs and demonstrates how her product works. Mia is in which phase of the selling process
Reaching closure
Prescribing solutions
Discovering customer needs
Establishing customer relationships
Brysen finishes his sales demonstration, responding to objections to his suggested solution by reviewing his product benefits, and asks the customer to buy.
Reaching closure
Reaffirming buyer-seller relationships
Discovering customer needs
Establishing relationships
Following up to make sure the product is delivered, providing training, calling to ask for feedback from the customer and offer complementary products, are all things you do in which step of the sales process?
Establishing relationships
Prescribing solutions
Reaffirming buyer-seller relationship
Reaching closure
True or False: Most customers are alike so you not have to research each new potential customer and customize your sales presentations for them.
True
False
How many steps are there in the selling process?
3
6
9
5
