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WorksheetsReview of Day 4 Agenda
Total questions: 10
Worksheet time: 12mins
How do we assist Managed clients regarding ads in Pending review status?
Have them wait 15 to 30 minutes in chat then relay result
Submit ads for manual review immediately, do not ask clients to wait on chat. Provide self-help resources regarding scheduling of ads
get Ad Account ID, Ad ID/campaign ID, and screenshot of the creative then pass to AM/PM
none of the above
For GCR specific processes, what does CEP stand for?
China Export Partner
Client Export Partner
Client Eligibility Partner
Chinese Expert Partners
Which information do we look for in UBD's Internal Search to confirm an AM/PM's contact details?
Unix Name
User ID
Phone Number
Email Address
Which case status do we use if the client doesn’t have the documents at hand now and plan to reach out later for Page Admin dispute issues, for example?
Done - Answered
Done - Duplicate
Done - Not Policy Compliant
Done - No Response
This is a type of liability where the end advertiser is the owner of the credit line and their advertising agency creates and manages their campaigns.
Direct Liability
Normal Liability
Sequential Liability
3rd Party Liability
To check an account's credit limit, we search for the ____ ID in CRM and click the ____ tab.
Ad Account, Finance
Business Manager, Finance
Ad Account, Overview
Business Manager, Overview
Clients who would like to apply for Monthly Invoicing must meet the following eligibility requirements EXCEPT:
They should have a Facebook Account Manager
They should have a Reseller Partner
Spend a minimum of $10,000 USD per month for the last 3 months
They should be an Admin and Finance Editor of a Business Manager
What tools can we use to check an ad's preview?
If a client's Identity Verification request failed, we should ask them to re-attempt the submission.
TRUE
FALSE
From what we have learned about Eliminating Fluff, cite some examples on how to avoid using fluff or wordiness when conversing with a client.
