WorksheetsOffice Procedures Review Questions
Total questions: 36
Worksheet time: 23mins
The bill that the supplier sends the buyer is called the:
Bill of lading
Invoice
Receipt
Bank Statement
Pronouncing words clearly is called?
Pronunciation
Colloquialism
Enunciation
Slang
Listening is the same as hearing
True
False
What is information?
Information is the way we think.
Information is ideas that come from customers.
Information is meaningful facts.
Information is random, unorganized words.
Mobile Offices are very similar to which of the following types of offices?
telecommuting
hoteling
virtual
traditional
Which of the following activities would most likely NOT be done by the secretary?
answer phones and filing of forms
filing forms and making photocopies
making appointments and answering calls
answering calls and making deliveries
Which of the following activities would most likely NOT be done by the manager?
answer phones and hiring employees
filing forms and making photocopies
making big decisions and answering calls
sweeping and making deliveries
Which type of office has a permanent physical building?
mobile
virtual
traditional
telecommuting
Which type of office is like the traditional office but is temporary?
mobile
virtual
traditional
telecommuting
Which type of office is within a person’s home that is used to perform office tasks
hoteling
home
traditional
telecommuting
Which type of office has no physical form but allows you to perform work activities as you would in a traditional office?
mobile
virtual
traditional
telecommuting
Budgets can be created
Daily
Monthly
Quarterly
Annually
All of the above
This shows the revenues, expenses and net income for a period of time.
Budget
Balance Sheet
Cash Flow
Income Statement
Shows charge for goods or services
Statement of account
Sales invoice
Income statement
This is multiple invoices
Statement of account
Sales invoice
Income statement
This is submitted to purchase items
Quotation
Purchase Requisition
Voucher
Petty Cash
What is a retention schedule?
Removing a record from the file and recording pertinent information
A list of how long each type of record should be kept
Forms of micrographics, such as microfil or microfiche
Transferring records to permanent storage or destroying records
What is magnetic media?
Information kept for future use
A set of procedures used to organize, store, retrieve, and dispose of records
Disks or tapes used to store records electronically
The process of storing records in a orderly manner within an organized system
What is filing?
Photographically reducing documents to store on microfilm
Converting documents to electronic form
Creating, distribution, use maintenance and dispositiion of records
The process of storing records in an orderly manner within an organized system
What is a microform?
Photographically reducing documents to store on microfilm
Disks or tapes used to store records electronically
Information kelp for future reference
Forms of micrographics, such as roll microfilm or microfiche
What is an imaging system?
Information kept for future reference
Converts documents to electronic form
Removing a record from the file and recording pertinent information
Converts documents to electronic form
In records management, what is a record?
What my parents used to listen to music
Information kept for future reference
The process of storing records in an orderly manner within an organized system
What is a disaster plan?
Forms of micrographics, such as roll microfilm or microfiche
Photographically reducing documents to store on microfilm
Includes steps for prevention, readiness reaction and recovery from an event that causes harm to or loss of records
Creation, distribution, use, maintenance, and disposition of records
What is charging out?
Removing a record from the file and recording pertinent information
Mr. Knowles maxes out his credit card
Converts documents to electronic form
List of how long each type of record should be kept
What is a record life cycle?
List of how long each type of record should be kept
The process of storing records in an orderly manner within an organized system
Creation, distribution, use, maintenance, and disposition of records
A set of procedures used to organize, store, retrieve, and dispose of records
What is a record management system
A set of procedures used to organize, store, retrieve, and dispose of records
Mr. Knowles' system of LP, EP, and 45's
The process of storing records in an orderly manner within an organized system
Transferring records to permanent storage or destroying records
What is micrographics?
A really small digital image
A form of digital measurement
Photographically reducing documents to store on microfilm
A new website launched by Google for image hosting
If you last visited your dentist's office ten years ago, what type of record would that be considered as?
confidential
inactive
open
active
What is filling?
the process of finding records and or information
retrieving the collections of brochure
the action of arranging records in a predetermined sequence
sorting the books
NCB Port Antonio
NCB Port royal
NCB Port of Spain
NCB Port maria
The records above are using which classification method?
Alphabet
Subject
Geographic
chronological
Documents that are filed in date order are stored:
In subject order
In numerical order
In geographical order
In chronological order
A customer, Krissa Ali, has written to inform the company that she is now married and that her new name is Krissa Mohammed. You must:
set up a subject system
send out a letter of congratulations
cross-reference her names
take no action
…………………… Created and stored in digitized forms through the use of computers and applications software.
Online records
Manual records
Electronic Records
Business records
For chronological filing, physical records are arranged by reverse date order within a file folder.
True
False
Which of the following items is used to separate the file drawer into sections
File guide
File folder
Hanging folder
Out guide
Which storage method requires the use of an accession log?
Alphabetic storage method
Numeric storage method
Geographic storage method
Subject storage method
