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WorksheetsCommunication Studies
Total questions: 118
Worksheet time: 1hrs 1mins
What is Data?
Unprocessed information
A series of 0 and 1
A known fact
The singular of Information
Which of the following are examples of formal communication?
small talk, greeting a friend
Reading an article,
Email, memos, newsletters, policy documents, job description
grapevine, telephone talk with a friend
What are the types of Data?
Primary & Secondary
Qualitative & Quantitative
Plural & Singular
Processed & Unprocessed
Which of the following is a characteristic of Qualitative Data?
Not numerical in nature
It is discrete
Numerical in Nature
Consists of both numbers and letters
Which of the following is a characteristic of Quantitative Data?
Unprocessed information
A series of 0 and 1
A known fact
Can be numerically measured
What are the types of Quantitative Data?
Discrete and Continuos
Processed and Unprocessed
Open and Closed
Formal and Informal
Which of the following are the main types of sources?
Primary & Secondary
Qualitative & Quantitative
First and Second
Discrete & Continous
Which of the following are characteristics of primary data sources?
They are second-person accounts, they are derivative, they exist in some media, they tend to be descriptive
They are eyewitness accounts, they are not original, they exist in any media, they tend to be narrative
They are eyewitness accounts, they are original, they exist in any media, they tend to be narrative
They are third-person accounts, they are original, they exist in any media, they tend to be narrative
Which of the following are characteristics of secondary data sources?
Second person, comments on primary sources, analytical
They are original, they exist in any media, they tend to be narrative
They are eyewitness accounts, they are original, they exist in any media, they tend to be narrative A known fact
They are third-person accounts, they are original, they exist in any media, they tend to be narrative
Which of the following are sources of Information?
Libary Searches, Library Catalogs, Electronic databases, the reference section
An empty notebook, a tv, a radio
A speaker, earphones, USB
Autocad, Microsoft, a pillow
What is Communication?
The transfer of information from a sender to a receiver
Talking to a textbook
Reading an article
Watching Television
What are the elements of the communication process?
Seeing, hearing, telling
Sender, channel, feedback
Talking, listening, ignoring
Sender, message, channel, medium, receiver, feedback
Which of the following are processes involved in the C.R.A.A.P test?
Carry, report, away after, passing
Can, Raymond, apply, anything, punctual
Critical, risk, around, anything, practical
Currency, Review process, Author, Audience, Perspective
What is Validity?
The credentials of the source
The soundness of the Source
The consistency of the source
The trustworthiness of the source
What is Reliability?
The credentials of the source
The soundness of the Source
The consistency of the source
The trustworthiness of the source
What is Credibility?
The credentials of the source
The soundness of the Source
The consistency of the source
The trustworthiness of the source
Which of the following are considered research trustable sources?
.gov, .edu, .org
.com, .mil, .blog
.jm, .com, .edu
.us, mil, .com
Which of the following is an example of Internal Noise?
The noise outside of a building
The ability to Focus on your current task
Thoughts that distract you from your current task
The noise inside of a building
Which of the following is an example of External Noise?
The noise made from something other than you in your surrounding
The noise made by you in your surrounding
Thoughts that distract you from your current task
The noise inside of a building
Which of the following is an example of Semantic Noise?
The noise made by a printer
The noise made by a party
The noise from a loud bike
The misinterpretation of a message between a sender and a receiver
What are the main forms of communication?
Verbal & Non-verbal
reading & listening
speaking & writing
oral & written
What is verbal communication characterized by?
Verbal & Non-verbal language
reading & listening
signs & symbols
oral & written language
What are the main types of verbal communication?
Verbal & Non-verbal language
reading & listening
speech & writing
oral & written language
The use of volume, tone, rate, pitch, and quality of voice is referred to as?
Vocalics/Paralanguage
Proxemics
Artifacts
Chronemics
The use of space to communicate is referred to as?
Vocalics/Paralanguage
Proxemics
Artifacts
Chronemics
The use of items to communicate is referred to as?
Vocalics/Paralanguage
Proxemics
Artefacts
Chronemics
The use of posture to communicate is referred to as?
Dialogue
Movement
Substituting
Chronemics
The use of time to communicate is referred to as?
Dialogue
Movement
Substituting
Chronemics/time
What are the functions of non-verbal communication?
Substituting, reinforcement, regulating, contradiction, management impressions, and establishing relationships
Ownership, liability, validation
Power, affiliation, attraction, responsibility
Confirmation, politics, affiliation, respect
What are the functions of verbal communication?
Substituting, reinforcement, regulating, contradiction, management impressions, and establishing relationships
Ownership, liability, validation
Power, affiliation, attraction, responsibility
Confirmation, politics, affiliation, respect
Which of the following are the types of verbal communication?
Substituting, reinforcement, regulating, contradiction, establishing relationships
Vocalics, proxemics, artifacts, movement, chronemics
Equivocal language, relative terms, slang, jargon, argot, and overly abstract language, emotive language
Substituting, reinforcement, regulating, argot, and overly abstract language, emotive language
Which of the following describes Equivocal language?
Words that do not have a specific definition
A language that allows for the possibility of several different meanings
non standard words and phrases in a given language
language used by personnel in a particular field
Which of the following describes Relative terms?
Words that do not have a specific definition
A language that allows for the possibility of several different meanings
non standard words and phrases in a given language
language used by personnel in a particular field
Which of the following describes Slang ?
Words that do not have a specific definition
A language that allows for the possibility of several different meanings
non standard words and phrases in a given language
language used by personnel in a particular field
Which of the following describes Jargon ?
Words that do not have a specific definition
A language that allows for the possibility of several different meanings
non standard words and phrases in a given language
language used by personnel in a particular field
Which of the following describes Argot?
Secret language used by various groups
A language that allows for the possibility of several different meanings
Abstract language used to discuss ideas
language used by personnel in a particular field
Which of the following describes Abstract language?
Secret language used by various groups
A language that allows for the possibility of several different meanings
Abstract language used to discuss ideas
language used by personnel in a particular field
What are the main contexts of communication?
Face to face, grapevine, telephone, email, diary
Formal and Informal
Intrapersonal, interpersonal, small group, public, mass media, organizational, institutional and intercultural
Newsletter, job description, vertical, horizontal
What are the main purposes of writing?
Personal (expressive), transactional (practical), and artistic (poetic /creative)
Amusement, entertainment, fluency
Complaining, venting, describing
Newsletter, job description, vertical, horizontal
What are the main types of communication
Formal and Informal
Open and closed
Oral and written
mass communication and small group communication
Informal communication within a business environment is referred to as?
Formal announcement
Chatter
piracy
grapevine
What is Intra-personal communication?
This refers to communication that takes place through tv, radio, books, newspaper and the internet
This refers to communication that requires you to to deliver or send the message in front or before a group
This refers to communication between and among people and establishes personal relationships between and among them
Communication that occurs in one person where the speaker acts as both the sender and the receiver of the message
What is Interpersonal communication?
This refers to communication that takes place through tv, radio, books, newspaper and the internet
This refers to communication that requires you to to deliver or send the message in front or before a group
This refers to communication between and among people and establishes personal relationships between and among them
Communication that occurs in one person where the speaker acts as both the sender and the receiver of the message
What is mass media communication?
This refers to communication that takes place through tv, radio, books, newspaper and the internet
This refers to communication that requires you to to deliver or send the message in front or before a group
This refers to communication between and among people and establishes personal relationships between and among them
Communication that occurs in one person where the speaker acts as both the sender and the receiver of the message
What is public communication?
This refers to communication that takes place through tv, radio, books, newspaper and the internet
This refers to communication that requires you to to deliver or send the message in front or before a group
This refers to communication between and among people and establishes personal relationships between and among them
Communication that occurs in one person where the speaker acts as both the sender and the receiver of the message
What is Information?
processed information
Something that a researcher does
The plural of Data
Provided Facts
What is a context in relation to communication?
Context refers to the situation or atmosphere in which the communication takes place
Context refers to the time in which the communication takes place
Context refers to the day in which the communication takes place
Context refers to the year in which the communication takes place
How many people does small group communication involve?
10-20
1-3
3-10
20-100
How many individuals does intrapersonal communication involve?
1
3
10
20
What does "dyad" mean in relation to communication?
six (6) people
two (2) people
four (4) people
twelve(12) people
Which of the following are alternative monikers for the term "interpersonal communication"?
person to people communication and communication involving one person
person to person communication and communication between dyads
self to self communication and communication between dyads
person to group communication and communication between dyads
How many people does public communication involve?
11 persons onward
1-3
3-10
10-20
Which of the following describes organizational (or institutional) communication?
This refers to communication within a small group hierarchy
This refers to communication within a public discussion
This refers to communication of any kind
This refers to communication within an organizational hierarchy
Which of the following are characteristic of organizational (or institutional) communication?
Vertical and Horizontal communication
North and South communication
East and West communication
Diagonal and perpendicular communication
Which of the following describes Vertical communication?
This refers to a communication sent down from those in the upper strata of the institution to lower levels and vise versa
This refers to a communication sent across those on the same level
This refers to a communication sent from the top floor of a building and vise versa
This refers to a communication in which people are conversing from north to south and vise versa in a straight line
Which of the following describes Horizontal communication?
This refers to a communication sent down from those in the upper strata of the institution to lower levels and vise versa
This refers to a communication taking place on the same level between and among departments, individuals and groups
This refers to a communication sent from the top floor of a building and vise versa
This refers to a communication in which people are conversing from north to south and vise versa in a straight line
Which of the following is an advantage of Vertical communication?
An advantage of vertical communication is that it is never official, authoritative, and credible
An advantage of vertical communication is that it is more spontaneous and likely to foster a bond between and among peers
An advantage of vertical communication is that it saves communication time
An advantage of vertical communication is that it is always official, authoritative, and credible
Which of the following is an advantage of Horizontal communication?
An advantage of Horizontal communication is that it is never official, authoritative, and credible
An advantage of Horizontal communication is that it is more spontaneous and likely to foster a bond between and among peers
An advantage of Horizontal communication is that it does not save communication time
An advantage of Horizontal communication is that it is always official, authoritative, and credible
Which of the following is a disadvantage of Vertical communication?
It can be impersonal and formal and sometimes it takes some time to filter down
It can be personal and formal and sometimes it takes very little time to filter down
It can be viewed as small talk by upper management
It can cause disruption in the unity of an organization
Which of the following is a disadvantage of Horizontal communication?
It can be impersonal and formal and sometimes it takes some time to filter down
It can be personal and formal and sometimes it takes very little time to filter down
It can be viewed as small talk by upper management
It can cause unity in an organization
Which of the following describes Miscommunication?
Miscommunication refers to when there is a discrepancy in meaning between what a communicator intends a message to convey and what the audience perceives the message to mean
Miscommunication refers to the deliberate dissemination of information intended to mislead and give a wrong impression
Miscommunication refers to giving erroneous information or impressions
Miscommunication refers to when there is a coherence in meaning between what a communicator intends a message to convey and what the audience perceives the message to mean
Which of the following describes Disinformation?
Disinformation refers to when there is a discrepancy in meaning between what a communicator intends a message to convey and what the audience perceives the message to mean
Disinformation refers to the deliberate dissemination of information intended to mislead and give a wrong impression
Disinformation refers to giving erroneous information or impressions
Disinformation refers to when there is a coherence in meaning between what a communicator intends a message to convey and what the audience perceives the message to mean
Which of the following describes Misinformation?
Misinformation refers to when there is a discrepancy in meaning between what a communicator intends a message to convey and what the audience perceives the message to mean
Misinformation refers to the deliberate dissemination of information intended to mislead and give a wrong impression
Misinformation refers to giving erroneous information or impressions
Misinformation refers to when there is a coherence in meaning between what a communicator intends a message to convey and what the audience perceives the message to mean
Which of the following is an example of intercultural communication?
male-male
Male-female
female-female
Which of the following are important when considering context?
Who can sing?, Are they able to speak English, What is the speakers height?
What time of day is it?, what are the genders?, Does anyone have a mother?
Who is communicating with whom and why?, In what atmosphere is communication being conducted?, what medium is used to present the message?
What are the ages of the communicaters?, What are the skin colors of the communicators?, where do the communicators live?
What is communication technology?
Anything with the name "communication technology"
Dyad communication in person
This refers to any tool, machine, or technical device used to facilitate communication
The name of an app
Which of the following are older examples of communication technology?
Mouse, billboard, the internet and podcast
Xbox 360, Gameboy, PlayStation, and radio
Cellphone, television, tablet, and laptop
The abeng, smoke signals, drumming, and flags
Which of the following are current examples of communication technology?
Cave painting, telegram, and carrier pigeons
The postal system, tangible newspapers, and telegraph
Cellphone, television, tablet, and laptop
The abeng, smoke signals, drumming, and flags
which of the following are the impacts of technology on communication?
commerce, language, and trade
Instant messaging, text messaging, and greater reach
Education, transport, and mining
Crime, travel, and friendship
Which of the following are the impacts of technology on culture?
High GDP, intelligent generation, and more trade
Decrease in crime, homework, and church
Envy, more transport, and school
Social interaction, loss of language, and homogenizing societies
Which of the following are the impacts of technology on the Jamaican creole?
Establishment, positive perceptions, and improvement in the status
Decrease in crime, homework, and church
Envy, more transport, and school
Social interaction, loss of language, and homogenizing societies
Which of the following are the types of writing?
Pretty, decent, and ugly
Descriptive, narrative, expository, and argumentative
Plain, cursive, and mixed
Fast, slow, and moderate
Which of the following are crucial in deducing the type a writing is?
The purpose of the writing and its nature
The number of paragraphs in the writing, and commas
The penmanship of the writing, and its font style
The number of full stops in the writing, and the use of euphemism
Which of the following describes the meaning of anticlimax (bathos?)
Ascending from the ordinary to the elevated
Transcending from the elevated to the ordinary
Descending from the ordinary to the elevated
Descending from the elevated to the ordinary
Which of the following describes the term "climax"?
Ascending from the less to the more important
A concise, witty saying
A phrase that seems to contradict itself
A sentence that seems to contradict itself
Which of the following describes the term "Epigram"?
Ascending from the less to the more important
A concise, witty saying
A phrase that seems to contradict itself
A sentence that seems to contradict itself
Which of the following describes the term "Paradox"?
Ascending from the less to the more important
A concise, witty saying
A phrase that seems to contradict itself
A sentence that seems to contradict itself
Which of the following describes the term "Metonymy"?
The use of an attribute/characteristic of a thing instead of the name of the object
A concise, witty saying
A phrase that seems to contradict itself
A sentence that seems to contradict itself
Which of the following describes the term "Synecdoche"?
The use of an attribute/characteristic of a thing instead of the name of the object
A concise, witty saying
A phrase that seems to contradict itself
The part of a thing that is used to represent the whole
Which of the following describes the term "Onomatopoeia"?
The use of an attribute/characteristic of a thing instead of the name of the object
The use of words which sound like what they mean
A phrase that seems to contradict itself
The part of a thing that is used to represent the whole
Which of the following describes the term "Allusion"?
The use of an attribute/characteristic of a thing instead of the name of the object
The use of words which sound like what they mean
An implicit or explicit reference to a person, place, event or literary work
The part of a thing that is used to represent the whole
Which of the following describes the term listening?
Listening is the process of receiving sounds and consciously making sense and meaning of them
Listening is the process of sending sounds and consciously making sense and meaning of them
Listening is the process of receiving sounds and unconsciously making sense and meaning of them
Listening is the process of sending sounds and unconsciously making sense and meaning of them
What is the difference between listening and hearing?
Listening involves motor neurons, while Hearing doesn't
Hearing involves motor neurons, while listening doesn't
Hearing is always second and listening is always first
Hearing is unconscious and involuntary, while listening is conscious and voluntary
Which of the following are the four types of Listening?
Quick, swift, intermediate, and slow
First hand, second hand, third hand, and fourth hand
Comprehensive, Appreciative, Emphatic, and Critical
Which of the following describes Comprehensive Listening?
Listening to understand a message from a speaker. It is the most common
Listening for pleasure and entertainment. There is no close association to the details of the message.
Listening as a means of emotional or moral support and the providing of instant feedback to assure the speaker that he/she is being listened to.
Listening with a view to evaluate the content and form of a message
Which of the following describes Appreciative Listening?
Listening to understand a message from a speaker. It is the most common
Listening for pleasure and entertainment. There is typically no close association to the details of the message.
Listening as a means of emotional or moral support and the providing of instant feedback to assure the speaker that he/she is being listened to.
Listening with a view to evaluate the content and form of a message
Which of the following describes Emphatic Listening?
Listening to understand a message from a speaker. It is the most common
Listening for pleasure and entertainment. There is no close association to the details of the message.
Listening as a means of emotional or moral support and the providing of instant feedback to assure the speaker that he/she is being listened to.
Listening with a view to evaluate the content and form of a message
Which of the following describes Critical Listening?
Listening to understand a message from a speaker. It is the most common
Listening for pleasure and entertainment. There is no close association to the details of the message.
Listening as a means of emotional or moral support and the providing of instant feedback to assure the speaker that he/she is being listened to.
Listening with an objective view to evaluate the content and form of a message
Listening is an
Active process
Passive process
Which of the following are involved in the listening process?
Hearing, Perceiving, Attending, Comprehending, and Responding
Viewing, Perceiving, Attending, Comprehending, and Responding
Reading, Perceiving, Attending, Comprehending, and Responding
Speaking, Perceiving, Attending, Comprehending, and Responding
Which of the following describes "Hearing" from the listening process?
The listener attaches meaning to sounds attended to
The listener makes an effort to attend to a particular sound
The listener discriminates which sound to focus on
The ear detects sounds from the environment
Which of the following describes "Perceiving" from the listening process?
The listener attaches meaning to sounds attended to
The listener makes an effort to attend to a particular sound
The listener discriminates which sound to focus on
The ear detects sounds from the environment
Which of the following describes "Attending" from the listening process?
The listener attaches meaning to sounds attended to
The listener makes an effort to attend to a particular sound
The listener discriminates which sound to focus on
The ear detects sounds from the environment
Which of the following describes "Comprehending" from the listening process?
The listener attaches meaning to sounds attended to
The listener makes an effort to attend to a particular sound
The listener discriminates which sound to focus on
The ear detects sounds from the environment
Which of the following describes "Responding" from the listening process?
The listener attaches meaning to sounds attended to
The listener makes an effort to attend to a particular sound
The listener discriminates which sound to focus on
The listener offers some feedback to indicate that the message has been received and comprehended
Once the listening process is completed successfully an individual is said to have engaged in?
Good listening
Effective Listening
Clear listening
Smart listening
What are the main problems affecting listening?
New and old
Internal and External
Primary and Secondary
First and Last
Which of the following are external problems affecting listening?
The complexity of the message, The organization of the message, and the style
Daydreaming, hasty judgment, and selective cognition
Which of the following are internal problems affecting listening?
The complexity of the message, The organization of the message, and the style
Daydreaming, hasty judgment, and selective cognition
Which of the following describes "pathos"?
An emotional appeal
An appeal towards credibility
An appeal towards logic
Which of the following describes "logos"?
An emotional appeal
An appeal towards credibility
An appeal towards logic
Which of the following describes "ethos"?
An emotional appeal
An appeal towards credibility
An appeal towards logic
Which of the following describes the term "Apostrophe"?
The use of an attribute/characteristic of a thing instead of the name of the object
The use of words which sound like what they mean
The identification of someone absent, dead, or nonhuman as if the person or thing were alive and could answer the speaker talking
The part of a thing that is used to represent the whole
Which of the following describes the term "Irony"?
The use of an attribute/characteristic of a thing instead of the name of the object
A figure of speech in which a person is saying the opposite of what he/she means
The identification of someone absent, dead, or nonhuman as if the person or thing were alive and could answer the speaker talking
The part of a thing that is used to represent the whole
Which of the following describes the term "Litotes"?
The use of an attribute/characteristic of a thing instead of the name of the object
A figure of speech in which a person is saying the opposite of what he/she means
The identification of someone absent, dead, or nonhuman as if the person or thing were alive and could answer the speaker talking
The use of an ironic understatement for rhetorical effect by using double negatives
Which of the following describes the term "Understatement"?
the presentation of something as being smaller or less good or important than it really is
A figure of speech in which a person is saying the opposite of what he/she means
The identification of someone absent, dead, or nonhuman as if the person or thing were alive and could answer the speaker talking
The use of an ironic understatement for rhetorical effect by using double negatives
Which of the following describes the term "Fallacy"?
the presentation of something as being smaller or less good or important than it really is
A figure of speech in which a person is saying the opposite of what he/she means
a mistaken belief, especially one based on unsound arguments
The use of an ironic understatement for rhetorical effect by using double negatives
Which of the following describes the term "Figurative Language"?
the presentation of something as being smaller or less good or important than it really is
A figure of speech in which a person is saying the opposite of what he/she means
a mistaken belief, especially one based on unsound arguments
This refers to using a word or phrase beyond its literal definition to achieve a more complex meaning or to strengthen its descriptive effect
Which of the following are the five categories of figurative language?
Substituting, reinforcement, regulating, contradiction, management impressions
Power, affiliation, attraction, responsibility, and liability
Confirmation, politics, affiliation, respect, and Ownership
Resemblance or relationship, emphasis or understatement, figures of sound, verbal games, and error
Which of the following describes the term "Metaphor"?
This refers to a form of comparison that directly compares two unlike things
A figure of speech in which a person is saying the opposite of what he/she means
a mistaken belief, especially one based on unsound arguments
This refers to using a word or phrase beyond its literal definition to achieve a more complex meaning or to strengthen its descriptive effect
Which of the following describes the term "Simile"?
This refers to comparing two unlike objects through the use of a common quality
A figure of speech in which a person is saying the opposite of what he/she means
a mistaken belief, especially one based on unsound arguments
This refers to using a word or phrase beyond its literal definition to achieve a more complex meaning or to strengthen its descriptive effect
Which of the following describes the term "Personification"?
This refers to comparing two unlike objects through the use of a common quality
A figure of speech in which a person is saying the opposite of what he/she means
a mistaken belief, especially one based on unsound arguments
This refers to the attribution of human characteristics to non-human/inanimate objects
Which of the following describes the term "Epithet"?
This refers to comparing two unlike objects through the use of a common quality
A figure of speech in which a person is saying the opposite of what he/she means
This refers to a descriptive word or phrase added to or substituted for the name of something or someone, highlighting a quality or feature
This refers to the attribution of human characteristics to non-human/inanimate objects
Which of the following describes the term "Allegory"?
This refers to comparing two unlike objects through the use of a common quality
A literary device in which characters or events represent or symbolize ideas and concepts
This refers to a descriptive word or phrase added to or substituted for the name of something or someone, highlighting a quality or feature
This refers to the attribution of human characteristics to non-human/inanimate objects
Which of the following describes the term "Juxtaposition"?
This refers to the fact of two things being seen or placed close together with contrasting effect
A literary device in which characters or events represent or symbolize ideas and concepts
This refers to a descriptive word or phrase added to or substituted for the name of something or someone, highlighting a quality or feature
This refers to the attribution of human characteristics to non-human/inanimate objects
Which of the following are the two types of fallacies?
Deductive and Inductive
Internal and External
Primary and Secondary
First and Last
Which of the following describes a "deductive" fallacy?
This refers to a deductive argument that is invalid
This refers to an inductive argument that is invalid and less formal than a deductive fallacy
Which of the following describes a "inductive" fallacy?
This refers to a deductive argument that is invalid
This refers to an inductive argument that is invalid and less formal than a deductive fallacy
