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Worksheets

GE2

Total questions: 19

Worksheet time: 12mins

Name
Class
Date
1.

(a)   is the most common type of communication in the workplace.

2.

It is often held that no firm or individual can prosper unless it listens to and encourages debate among its employees.

a)

Keep everyone involved

b)

Listen and show empathy

c)

Choose your medium carefully

d)

Clearly deliver your message

3.

Once the message is completed, it should be delivered using the best possible medium and format.

a)

Choose your medium carefully

b)

Keep everyone involved

c)

Listen and show empathy

d)

Clearly deliver your message

4.

Employees gain a sense of ownership when they are involved in significant choices.

a)

Choose your medium carefully

b)

Keep everyone involved

c)

Listen and show empathy

d)

Keep everyone involved

5.

A manager must make certain that his or her message is clear and understandable to the intended audience.

a)

Choose your medium carefully

b)

Clearly deliver your message

c)

Define goals and expectations

d)

Keep everyone involved

6.

Senior leaders should involve employees in setting clear and attainable objectives by explicitly defining the requirements for any project and ensuring that all employees are aware of the project's, unit's, and instruction's goals.

a)

Choose your medium carefully

b)

Clearly deliver your message

c)

Define goals and expectations

d)

Keep everyone involved

7.

An environment that allows employees to freely express their ideas in a non-threatening manner encourages people to open up their minds, which leads to innovation.

a)

Increase employee engagement

b)

Innovation

c)

Growth

d)

Strong management

8.

The (a)   is one of the more important parts of office communication.

9.

Participants generally bring their own agendas and viewpoints to these gatherings.

(a)  

10.

Another term for grapevine is (a)   .

11.

(a)   is a type of communication that relies on employee engagement and visual skills.

12.

At all levels of an organization, effective communication is a critical tool for increasing productivity and maintaining (a)   .

13.

(a)   refers to the means or methods of communication, such as using emails or other social media platforms.

14.

(a)   refers to communication such as letters, memoranda, emails, minutes, and so on.

15.

(a)   refers to the various forms of communication that take place at work.

16.

A strong team is one in which members communicate and collaborate with one another in order to improve employee morale and satisfaction.

(a)  

17.

(a)   refers to a record of what happened during the meeting.

18.

A formal letter that expresses something to the intended recipient, such as a proposal, a wage boost, or the release of funds.

a)

Letter of request

b)

Memoranda

c)

Business letter

d)

Minutes

19.

Refers to a type of communication material that businesses use to announce significant events, reminders, and updates.

(a)