WorksheetsSix Sigma - Yellow Belt English Ver.
Total questions: 20
Worksheet time: 10mins
Below shows descriptions about VOC. Choose INCORRECT one among choices.
It is all kind of information gained from customer.
It is key message to our value to customer.
It includes Internal or External data such as company information, competitors benchmark.
It gives us purpose of problem solving and improvement of our workplace to satisfy supplier.
The below describes benefit of Thought Map. Choose INCORRECT explanation
It works as a Milestone for steps to improve by project or team activities.
It provides effective Communication methods.
It helps reminding; Assumptions made, Discussion covered, Results which led to current status of project or team activities
It describes practical data trend of the problem
It promotes critical thoughts
It is a visual tool that helps demonstrating high level process from Supplier to Customer, linking input from supplier and output to customer with process. What is it?
DMAIC
Thought map
SIPOC
7 wastes
The below shows explanation of a concept among Measure phase of DMAIC. Choose the correct combination item.
· What customer is willing to pay for. This is where we make profit : _____
· What customer is NOT willing to pay for. But necessary under current conditions : ______
· This is where we make a loss! _______
VA, NVA, Waste
KPI, Rework, Defect
VA, NVA, UDO
VM, Service, Complaint
There are 7 wastes with initials of TIMWOOD. Choose the right definition of 7 types.
T-Transportation
I-Inventory
M-Motion
W-Waiting
O-Over-production
O-Over-process
D-Default
T-Transformation
I-Inventory
M-Motion
W-Waiting
O-Over-production
O-Over-process
D-Defect
T-Transportation
I-Inventory
M-Motion
W-Waiting
O-Over-production
O-Over-process
D-Defect
T-Transportation
I-Information
M-Motion
W-Waiting
O-Over-program
O-Over-process
D-Default
T-Transformation
I-Information
M-Motion
W-Waiting
O-Over-program
O-Over-process
D-Defect
When we develop Process map, we consider to input contents as 6Ms’ category. Choose the correct one.
Man, Machine, Motion, Method, Measurement, Mother nature
Man, Machine, Material, Method, Measurement, Management
Man, Machine, Motion, Method, Measurement, Management
Man, Machine, Material, Method, Measurement, Mother nature
This is one way of gathering data. It’s a subset of the population, usually drawn randomly and smaller from population. What is it?
Inference
Sampling
Population
Pareto
This is one example of Control chart. What shall team do in this situation?
Declare victory!! Special causes of variation have been removed.
Work with Black Belt mentor to further reduce both mean and variation and meet team goals.
Continue searching for special causes whenever the process seems to change
Enlarge boundary of UCL and LCL so that data of special case can be turn inside.
The picture shows a tool to visualize priority items among multiple category items from data gathered. It helps us to identify Priority item at a glance. What is it called?
Prioritization Matrix
Pareto
C&E Matrix
Root cause analysis
When practicing 5-why, it’s generally considered asking Why 5 times would be proper to approach the root cause. What is INCORRECT among choices, as occurrence asking Why too many times?
It may change the scope of problem
It may bring the deeper theoretical insight
It will get out of our control
It will not be able to apply effective countermeasure of problem
The below explains about FMEA. Choose INCORRECT one.
It provides clarity of potential risks which may occur on process boundary.
It helps prevention of risks by taking proper actions with impact priority.
It’s acronym of Failure Mode Effect Analysis.
The higher the RPN number, item is less risky.
It generally links with Control plan for sustain & stabilizing all preventive actions.
Choose the correct name of this tool as shown by picture. (multiple choices)
Ichikawa diagram
Fishbone diagram
Herringbone diagram
Spaghetti diagram
This is a tool to correlate between each input and output items. By considering the cause from input and effect to output, we can prioritize items to focus. What is it called?
Prioritization Matrix
Pareto
C&E Matrix
Root cause analysis
This is Prioritization matrix example. Choose INCORRECT contents among explanation below.
It is a visual description of priority to focus among action items listed.
It is used when determining critical / important items by thinking certain criteria.
With this we can decide what to start first by highest priority.
Items listed on HIGH benefit and HIGH time & effort shall be highest priority items.
It is used when setting sequence of action to do
Problem solving approaches various tools. Choose one item which is not relevant to problem solving.
5W1H
Pareto
Fishbone diagram
SIPOC
Brainstorming
What is this approach as example?
Visual management
Problem solving
Error Proofing
Standardized work
This tool shown is a document clarifying what, who to monitor, how to detect, how often to measure, when, who and how shall respond, etc. To sustain the gains, it generally works in combination with FMEA. What is it?
SIPOC
Standardized work
Control plan
DMAIC
Root cause analysis
The below shows the definition and objectives of Visual management. Choose one INCORRECT item from the list.
Visual Management provides the immediate visible indication of performance and flow of the operation and its abnormalities in order to: ....
Generate transparency
Standardize workplaces
Provide additional effort to update inputs
Engage all employees in problem solving
This sheet example shows definition & visualization of the work process steps by standardized way. It drives operation consistently by standard, and also utilized to train new employee to the process, it helps operator’s sustain of operation skill, and it works as a basis of continuous improvement gradually. What is it called?
Operation Process Sheet
Job Instruction Sheet
Work Process Manual
Job Safety Analysis
AM Daily Check Sheet
6-sigma is consisted of main structured by 5 phases initiated as DMAIC. Choose the correct interpretation.
D-Define
M-Measure
A-Analyze
I-Inform
C-Conclude
D-Define
M-Manage
A-Analyze
I-Improve
C-Control
D-Define
M-Monitor
A-Analyze
I-Inform
C-Control
D-Define
M-Measure
A-Analyze
I-Improve
C-Control
