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WorksheetsSocial Skills
Total questions: 40
Worksheet time: 19mins
What is the best way to accept criticism?
Say "okay" and stay calm while looking at the person
Yell at the person
Cry loudly
Ignore the person criticizing you
When making an apology you should look at the person, use a sincere voice and
say "I'm sorry for..." and explain how you plan to do better in the future
say "I am not sorry..." and explain how you do not plan to do better in the future
not say anything
tell the person "you are wrong"
Which of these is not a good way to stay on task?
Look at the task or assignment
Think about the steps needed to complete the task
Focus all of your attention on the task and ignore distractions
Open YouTube cat videos
What is an important part of following instructions? (Choose 3)
Look at the person
Let them know you understand them by saying "OK"
Check back with the person
Ignoring the person
Which of these is NOT an important part of listening?
Look at the person who is alking
Wait until the other person is done before talking
Show the person you heard them
Talking over the person and doing what you want anyways
If you are being peer pressured and you have already calmly said that you do not want to participate you should (choose 3)
Suggest something else to do
Continue to say no
Leave the situation
Give in to the peer pressure
One of the first rules of socializing at work is when you are around new people you do not know, don't be afraid to ___________ yourself.
Introduce
Talk about
Discuss
Promote
My voice can sound mad, happy, scared and.....
sad
grumpy
sleepy
excited
all of the above
My____________ voice is the voice I use most of the time when I talk to people.
screaming
sleepy
regular calm
mean
It is important to monitor my tone of voice. Monitor means to ...
watch TV
listen to Youtube
do a silly dance
listen to and pay attention to the sound of your voice
Check two benefits of eye contact.
Send a negative message to audience.
Make you sound enthusiastic.
Make you look confident and ready.
Give you feedback from audience.
Which picture is good eye contact?
Which picture is good eye contact?
Which picture is good eye contact?
Which of the following eye movements indicates that a person is lying?
Looking left
Looking up
Looking right
None of the above
Which of the following pictures best portrays the disgust emotion?
Is this a genuine smile?
Yes
No
Crossed arms always indicate someone who is closed-off.
True
False
Eye contact is an important part of communication, and a lack of it can imply deception. To avoid staring at somebody, how can you naturally strike a balance?
When breaking eye contact, look to the left or the right.
Look down at the floor every 30 seconds or so.
Look just past the person whose gaze you can no longer hold.
Your interviewer asks you what you think about your previous boss. You didn't get along with your previous boss. You answer:
"He was a good leader and really kept the team focused and on-task."
"He was alright, but we weren't that close."
"We didn't exactly get along because he made a lot of impossible demands and was constantly on the phone."
You think the employer might ask you for a list of references during the interview. Prior to the interview, you:
let your references know that they might be contacted, but don't give them more details about the job.
let your references know that they might be contacted an tell them about the job you're seeking and why you're a good fit for it.
choose to not tell your references that they may be contacted.
